Webexpenses Logo Award Winner Product Badge
Webexpenses Logo Award Winner Product Badge
Webexpenses

Webexpenses

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Webexpenses
8.9 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. The core software objective is to deliver you a bespoke crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Expense Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
88%
Conflict Resolution:
89%
Strategy & Innovation:
88%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

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2% Negative
11% Neutral
87% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Saves Time

Feature Ratings

Average 85

Expense Detail Tracking

88

Multi Currency

86

Receipt Image Submission

85

Single Sign-On (SSO)

85

Expense Policy Aware

85

Expense Itemization

85

Approval Workflow

85

Mobile App or Mobile Browser Support

85

Desktop Browser Support

84

Optical Character Recognition

84

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of IT Administration

85

Quality of Features

84

Business Value Created

84

Breadth of Features

84

Ease of Data Integration

84

Availability and Quality of Training

83

Usability and Intuitiveness

83

Vendor Support

83

Ease of Customization

82

Product Strategy and Rate of Improvement

81

Webexpenses Reviews

Gerardo M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Cost Administration Tool

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Unlike others, it is a solution that is not complex, in addition to its objective is Financial, also accounts with transparency in cost administration, because each invoice is stored in the cloud, which makes it possible to identify any irregularity

What is your favorite aspect of this product?

It fascinates me since it helps employees load receipts or invoices to the platform, which are automatically sent to their finance department for review and assent. Such, the whole process is managed digitally, which decreases the era dedicated to the Manual Document Administration, as well as to avoid the danger of loss of documents and financial interruption.

What do you dislike most about this product?

The exclusive disadvantage of this solution is that you need employees to be accessible to load information on the platform

What recommendations would you give to someone considering this product?

Managing commercial costs is a fundamental and complex task for any organization. Having tools such as Webextenses, which simplify and decrease processes, is an admirable solution to make organizations more efficient and save time and money.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Genesis S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

A solution for my company

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Unlike other tools, this is unique since the interface of this software is very simple, in addition to keeping you informed when claims have been authorized.

What is your favorite aspect of this product?

What I like best about this tool is that I can see historical claim submissions and track them through submissions, plus it's also good for ensuring all required information is included at all stages.

What do you dislike most about this product?

Since we are using this tool we have not found any fault with this tool, rather I can say that it is a great solution for our organization.

What recommendations would you give to someone considering this product?

One of the reasons why we can recommend this tool is because the app is also useful for tracking expenses on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

James E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Expense Management: User Friendly Application

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Webexpenses distinguishes itself from other expense management solutions through its user-friendly interface, which simplifies the submission and approval of expenses, reducing errors and ensuring compliance. The mobile app allows users to manage expenses on-the-go, making it ideal for frequent travelers. Automated processes like receipt scanning, automated expense reporting, and policy compliance checks enhance efficiency and accuracy. Real-time reporting and automated approvals streamline workflows and eliminate errors. Webexpenses also offers comprehensive phone support for all users, including end-users, ensuring a seamless experience.

What is your favorite aspect of this product?

One standout feature is its automated processes. The ability to scan receipts, generate expense reports, and ensure policy compliance automatically saves a lot of time and reduces the risk of errors. This efficiency is a game-changer for businesses looking to streamline their expense management.

What do you dislike most about this product?

Some drawbacks of Webexpense are that the receipt scanning feature can be somewhat clunky and not always intuitive, making it difficult to attach receipts to claims. Additionally, manual entry can be time-consuming and prone to errors. The initial setup and learning curve can be a bit steep for some users, which may require extra time and effort to become proficient. Furthermore, the platform lacks live chat support, which can be inconvenient for users needing immediate assistance.

What recommendations would you give to someone considering this product?

If you're considering Webexpenses, it's beneficial to take advantage of the training resources and support they offer to ease the initial setup and learning curve. Exploring the mobile app features can be particularly useful for managing expenses on-the-go, especially for frequent travelers. Leveraging the automated receipt scanning and expense reporting features can save time and reduce errors. Regularly reviewing real-time reports helps keep track of expenses and approvals, ensuring everything is up-to-date and compliant.

Pros

  • Trustworthy
  • Saves Time
  • Client's Interest First
  • Includes Product Enhancements

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