Webex Messaging Logo Award Winner Product Badge
Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Instant Messaging

85

File Sharing Collaboration

83

Granular Access Management

82

Document Collaboration

82

Notifications

82

Integration With Productivity Tools

81

Cross Platform Support

81

Search

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Webex Messaging Reviews

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

The name in quality online meetings at ease!

Likeliness to Recommend

8 /10

What differentiates Webex Messaging from other similar products?

Webex meetings is known for its comfortable interface, that is surely user friendly and keep digital inconveniences at distance from its users. The company I work at has been using this one for long enough and we can have the digital experience just like at our office. We were used to having online meetings with this one way before COVID so we were not bumped with sudden the pandemic.

What is your favorite aspect of this product?

Webex is famed and well reputed for being a reliable online meeting solution. Its security is remarkable and the interface is easy enough for beginners as well. It can be operated on any device, including smartphones and tablets that makes easy to attend online meetings anytime and anywhere on your preferred device.

What do you dislike most about this product?

Webex’s overall performance is no doubt a bliss but if we specifically compare the app version and web version, the web version surely is shaky and not a match with the app version. This might be a trouble for those who doesn’t want to download an app on their systems.

What recommendations would you give to someone considering this product?

Webex suits companies of all sizes and departments within companies. We have been using it and we can say it with confidence that this one is reliable for online meetups and conferences. If you are also opting for an option like that you surely need to give a try to the best one among available there.

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Saves Time

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

develop automotive features and has made my job

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It is ideal for creating charts and graphs that represent data sets. When creating a whole software to load on a mobile or tablets. Being an engineering student, I use for any mathematical modeling and visual representation. I like it as it demonstrates the real life implementation of mathematical modeling. Matlab is very easy as a programming language.

What do you dislike most about this product?

derivatives and other operations with implicit functions take longer than other programming languages. This is a small problem that you can almost always find a solution to, though

What recommendations would you give to someone considering this product?

It has a close approximation with the programming language in terms of function library. I have been using MATLAB at my job to test within the environment for automation purposes and it also had a wide variety of toolboxes that make your job easier. .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aarti A.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic Video Conferencing solution

Likeliness to Recommend

8 /10

What differentiates Webex Messaging from other similar products?

Webex by Cisco has some really great features that set it apart from the other video conferencing applications in the market. It gives the user the option to get automated transcripts running during meetings and calls which can be helpful in keeping a track of the conversation. There are also polls that can be conductedted to make meetings interactive and interesting.

What is your favorite aspect of this product?

One of the best features by Webex is the real-time language translations. This is super important when you are dealing with clients and users from across the globe. So this helps in overcoming language barriers and increases efficiency and communication. This particular feature is not very common in video conferencing applications.

What do you dislike most about this product?

Since Webex provides a good number of tools and features, some users can find the user interface a little difficult to use in the beginning. Other than that there are not many major limitations to using this product.

What recommendations would you give to someone considering this product?

This is definitely a great video conferencing solution with a wide range of features that helps organizations increase work and communication efficiency. It provides great video and audio quality and is compatible with both Windows and Linux. The QA, polls and live chat options during meetings help make them interactive and interesting.

Pros

  • Efficient Service
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Most Popular Webex Messaging Comparisons