What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
Lori M.
- Role: Information Technology
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Jan 2020
Fantastic product!
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Ease of use, configuration and customization
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
Nothing! Like everything.
What recommendations would you give to someone considering this product?
Consider the integrations with Cisco Call Manager
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rikard K.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Fantastic Team Collab tool for Education!
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Enables non-company connectivity, without any effort. Can use internal telephony solution for telephone.
What is your favorite aspect of this product?
Easy to find where you dropped off in conversation. Quick and easy Bot-integration.
What do you dislike most about this product?
First time setting up your bots for testing, can be tricky, but once its figured out, its easy.
What recommendations would you give to someone considering this product?
Get the single-pane of glass setup from the start!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
David L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Next level communication and collaboration
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
1 platform for Chat and Video Conferencing.
What is your favorite aspect of this product?
Intuitive use and features
What do you dislike most about this product?
Lacks more user control
What recommendations would you give to someone considering this product?
Do it and form a good working relationship with your Customer Service Rep
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
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