What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Integration With Productivity Tools
Document Collaboration
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
Ian M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Great product does everything you need easily
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
You can easily add anyone you want regardless of organisation
What is your favorite aspect of this product?
Ease of meetings and the saving of anything posted in the space
What do you dislike most about this product?
it could be a little more intuitive
What recommendations would you give to someone considering this product?
try it you wont be disappointed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pablo Martín G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Great product, with a nice set of features.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco presence and support
What is your favorite aspect of this product?
Messaging and the whiteboard. Multi platform availability.
What do you dislike most about this product?
Costumization.
What recommendations would you give to someone considering this product?
Take into account all the agent that will be using the tool.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2020
Great product from Cisco. Must be appreciated.
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Fair
- Client's Interest First
Please tell us why you think this review should be flagged.
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