Webex Messaging

What differentiates Webex Messaging from other similar products?

It works very well for simple one-on-one chats with other people. It also offers Teams, but we have not delved into that as much. We have a Cisco phone system and use Webex Meetings, so it works very well integrating with these to make looking up people and calling them very simple from the application.

What is your favorite aspect of this product?

Due to our usage of other Cisco products, the ease at being able to chat and call others in the company is fantastic. The softphone functionality and managing voicemails and calls is great. We also appreciate how chatting just works very well and discussions sync between devices.

What do you dislike most about this product?

There's nothing that comes to mind. It does what we need it to do very well for chatting and calls.

What recommendations would you give to someone considering this product?

I believe this is a great fit for those using other Cisco products, especially if your phone system is from Cisco. Its integration with the directory and making and taking calls is fantastic. It should also work well if you don't have other Cisco applications, but I feel it's a more ideal fit for those in the Cisco ecosystem.

What differentiates Webex Messaging from other similar products?

Good user friendly interface

What is your favorite aspect of this product?

To conclude a poc

What do you dislike most about this product?

Nothing all are good

What recommendations would you give to someone considering this product?

I am telling them to try the product features an its very unique

What differentiates Webex Messaging from other similar products?

The biggest issue that we fixed with Webex Cisco was in instant messaging, where we did not have control over the material that was communicated, allowing the leak of critical information from our organization and making us susceptible to potential spies from our branch. When there are no VPN connections, we also provide remote help for problems and occasionally deploy, mostly MicroStrategy and Informatica. We also use video conferencing internally and outside (with customers and suppliers).

What is your favorite aspect of this product?

It is simple to use and has a straightforward user interface, overall, it's a dependable and robust web conferencing, remote control and support, and webinar solution. Once connected, it is quick, and there are no audio or visual issues other than those caused by each participant's network. We tested audio over the phone to prevent low bandwidth concerns (taking audio over the phone) and it alleviated several issues with unreliable connectivity. It also enables collaborative work processes, which allow for the generation of work assistance in tasks for others, taking into consideration the world's present situation with the epidemic.

What do you dislike most about this product?

The only problem we've had with this tool was that we presented a remote assault on our communications at some time; however, Cisco offered the remedy with its support team, and now with the new security systems deployed, we have more control over the participants. The client also appears to have some unique Linux installation considerations, which is a great plus for me because I work on Ubuntu 18.04. The cost appears to be greater than for competing options with comparable functionality.

What recommendations would you give to someone considering this product?

Cisco Webex is a very comprehensive solution, although as previously said, it is more expensive than many of its competitors. If you want to use all of its functions, this is the option to choose; but, if you require a more limited version, many others may provide the functionalities at a cheaper cost. When assistance is required, it is preferable to have a behemoth like Cisco on hand. I suggest it for one reason, among many, and that is that information security is the most valuable thing in our organizations, and Webex provides this with your encrypted information.