Webex Messaging Logo Award Winner Product Badge
Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

8.8 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Instant Messaging

85

File Sharing Collaboration

83

Notifications

83

Granular Access Management

82

Document Collaboration

82

Integration With Productivity Tools

81

Cross Platform Support

81

Search

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Customization

81

Webex Messaging Reviews

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Great tools for meetings and teamwork.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kathryn L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

My experience with Webex has been good enough.

Likeliness to Recommend

9 /10

What differentiates Webex Messaging from other similar products?

Meeting security is the biggest advantage of Webex for conferencing purposes. There is also the number of participants that can join Webex meetings and i have been informed at work, that Webex accepts up to 3000 meeting participants at a go. Good enough for me , i have never been part of a meeting in my company with that high number of participant, but then Webex performance in terms of fast conference bridge connection has been very satisfactory , no matter the participant size.

What is your favorite aspect of this product?

Webex integration with other tools i use at work is extensive. I have found it most valuable for interfacing with Google workspace, which is the productivity suite adopted within my company.

What do you dislike most about this product?

Maybe a result of it being widely used, i have experienced an handful of outages in the course of using Webex. Also, i like to mention the limited personalization options with Webex as another thing i dislike about this product.

What recommendations would you give to someone considering this product?

Friendly user interface , multiple use cases and security are areas where Webex simply excels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Rakesh S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

WebEx An indispensable tool for webinars

Likeliness to Recommend

10 /10

What differentiates Webex Messaging from other similar products?

Webex has some unique features that make it special and stand out from the crowd of tools. It has excellent video-sharing features

What is your favorite aspect of this product?

Video-sharing and File sharing are two favorite aspects

What do you dislike most about this product?

Time to load the file into a system, loading should be faster

What recommendations would you give to someone considering this product?

Webex is a good, improvement in userinterface is a must

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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