Webex Messaging Logo Award Winner Product Badge
Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

8.8 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

88 Likeliness to Recommend

95 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Instant Messaging

85

File Sharing Collaboration

83

Notifications

83

Granular Access Management

82

Document Collaboration

82

Integration With Productivity Tools

81

Cross Platform Support

81

Search

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Vendor Support

82

Availability and Quality of Training

81

Ease of Customization

81

Webex Messaging Reviews

Nitin T.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Webex review

Likeliness to Recommend

8 /10

What differentiates Webex Messaging from other similar products?

The UI for Webex is clear winner. I have used some of the top webinar tools and nothing beats the ease of using Webex

What is your favorite aspect of this product?

Easy management and complete control of the guest logins

What do you dislike most about this product?

Can have more customisation options like adding branding

What recommendations would you give to someone considering this product?

If you are looking for a tool that can host heavy online sessions as well as small group meetings, Webex is the right tool

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Rachel B.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

WebEx is my least favorite of conferencing tools

Likeliness to Recommend

3 /10

What differentiates Webex Messaging from other similar products?

I cant think of anything

What is your favorite aspect of this product?

I dont have one

What do you dislike most about this product?

It is the least user friendly of the web conferencing tools

What recommendations would you give to someone considering this product?

I would recommend Microsoft teams

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Conference solution makes meetings easy.

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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