Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

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3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

86

Screen Share

84

Audio Conferencing Call in Bridge

84

Audio Controls

84

Instant Messaging

83

Facilitator Functions

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Breadth of Features

82

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Vidhi A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use and control

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex is a professional setup and provides various features to control the roles of attendants in the meeting.

What is your favorite aspect of this product?

It is easy to invite guests to the meetings conducted on the platform as it also has a web version and does not force to download an app.

What do you dislike most about this product?

The UI is a bit non appealing.

What recommendations would you give to someone considering this product?

Try it once, it would definitely be worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

sofiya s.

  • Role: Consultant
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic video conference software

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex provides high-quality audio and video call services. It is easy to integrate with other software.

What is your favorite aspect of this product?

It has a very user-friendly interface, making it easy to navigate between sections and initiate group calls from anywhere. It also provides secure file-sharing options.

What do you dislike most about this product?

I have not faced any issues with Webex. It is the ultimate tool for virtual meetings.

What recommendations would you give to someone considering this product?

Webex is the best tool for those looking for virtual communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gregory T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

More Than Just Meetings: Webex in Action.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has become our go-to solution for virtual collaboration, especially as remote work continues to evolve. In our IT , where clear communication and swift problem-solving are essential, Webex provides a stable, feature-rich platform that makes connecting with team members, clients, and stakeholders straightforward and efficient. It’s not just a meeting tool; it’s a productivity enhancer.

What is your favorite aspect of this product?

I appreciate its audio and video clarity. Even during high-stakes meetings with large participant counts, the quality remains consistent. Features like live transcription and real-time language translation are not just conveniences—they’re lifesavers for global teams like ours. The integration with tools like Microsoft Outlook and Slack also keeps our workflows fluid, minimizing the need to switch between apps.

What do you dislike most about this product?

Webex Meetings has been seamless in all its functionality. I have no issues with it.

What recommendations would you give to someone considering this product?

For us, Webex has been a critical asset in maintaining productivity. Its robust security features, such as end-to-end encryption, ensure our IT discussions remain private, while its scalability means it works just as well for a quick one-on-one as it does for an all-hands meeting. It’s a platform we’ve come to rely on, knowing it will deliver when it matters most.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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