Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Dioneiber M.

  • Role: Operations
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2020

the best user-friendly product for conferences.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The difference of Cisco in other programs, is that Cisco has a more modern security mechanism that is using the fingerprint sensor, it is one of the number 1 programs in the video conferencing market, it is very simple and easy to use, it has different platforms such as android, computer or if you just want to test, has a website.

What is your favorite aspect of this product?

Apart from what I have mentioned, I like the quality of HD audio and video that Cisco offers, it has a nice intuitive interface, it offers a good optimization and fluidity in mobile devices and computers, it works wonderfully with a low bandwidth trying to provide me an excellent day to day experience.

What do you dislike most about this product?

Honestly, as I mentioned, Cisco is very well optimized, it has offered me a good service every day, being in competition with other tools in the same category, and I can say that at the moment I have no complaints or negative comments about Cisco.

What recommendations would you give to someone considering this product?

If you want a tool that helps you stay in constant communication wherever you are, that is also fast and has excellent audio and video quality, Cisco is the right tool, I highly recommend it as it has become the application that I use most in my day to day, it is very easy to join and offers a complete service to share files, links between other types of information, try Cisco, it does not ask for many requirements and I know you will like it.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Suzannah J.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Reliable service. Good support. Highly recommend

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Reliable and effective

What is your favorite aspect of this product?

Chat features with privacy

What do you dislike most about this product?

Sometimes cuts out but very rarely

What recommendations would you give to someone considering this product?

Good product. Worth using

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

James F.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

A platform for all your virtual meeting needs

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It executes virtual meetings with ease and can handle over 100 participants thereby ensuring that communications runs uninterrupted.

What is your favorite aspect of this product?

Its available even for usage by mobile users from Android to iOS and this allows its usage anywhere allowing for uninterrupted workflow. Its simple to install and use and this allows for easy adoption at all companies including even the small ones. The vendor offers reliable customer support services and this ensures that customers do not get stuck anywhere in using the platform.

What do you dislike most about this product?

Sometimes when the internet connection is not stable holding of the meeting becomes disrupted.

What recommendations would you give to someone considering this product?

It fits well in all organizations and it will improve your communication by giving you another dimension of holding meetings virtually which is less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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