Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Improve and streamline collaborative work

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings offers high-quality tools for video conferencing with the highest mobility, performance, and maximum efficiency. Both the meeting organizer and any attendee can share what they are seeing on their screen to other attendees. It provides instant messaging, makes it easy to share documents, and has HD video and audio. Enhancing productivity for long meetings, this video conferencing experience allows large groups to collaborate and share information.

What is your favorite aspect of this product?

It is easy to use and has a small learning curve, its user interface is pleasant. The chat tool provides quick and direct communication with our co-workers. It allows you to exchange all kinds of content, photos, videos, in addition to making videoconferences very effectively. It has advanced screen sharing functions that allow you to broadcast or record your meetings and share them with your contacts.

What do you dislike most about this product?

It is an excellent communication platform, so far the only aspect to improve is that it integrates with other applications of daily use in the company.

What recommendations would you give to someone considering this product?

I recommend implementing this platform because of the breadth of collaboration features it offers. It allows to convert the communication of the company into a dynamic and very agile process.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Edwin T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Outstanding service in quality

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

This company has been providing service long before many today, it has a track record that is undoubtedly respectable and admirable, the prices, although they seem a bit exaggerated to me, are well designed to be good quality and for a price, let's say accessible. It is not one of the lowest prices but it is very competitive, its security and speed are very good and acceptable compared to other similar platforms.

What is your favorite aspect of this product?

The favorite part of this service is the quality and speed of the videoconferences, apart from this we have a copy of the videoconference on our computer automatically to maybe review it later, we also have a fast support available in the plans, and that has a solution to many of our problems and doubts regarding the service offered. This time in the recent updates we can notice a quite remarkable improvement of the audio, and video, which previously did not have.

What do you dislike most about this product?

What I don't like about the Cisco Webex Meetings service is its limitation with some things, obviously I understand that many of this situation occurs depending on the plan purchased but I think that they could improve a little the offer of new more accessible and less restrictive plans, with this, the sales and acquisition of the plans would increase massively.

What recommendations would you give to someone considering this product?

Without doubts before using another platform blindly, I prefer to recommend Cisco Webex Meetings, its security, speed, simplicity and many other options that it offers are worth trying the service, it is one of the companies that I trust a virtual conference the most, it is that we are sure and that none of the information that is said in that call will come out of there, which is very important for many businesses today, and none of our information will be sold. It is the best of Cisco Webex, I highly recommend its use on a small and large scale.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abdul H.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has been our main platform for organizing virtual meetings and video conferences.

What is your favorite aspect of this product?

It offers strong network system for effective connection. Our organization meetings have been running well with this great product. It is easy to setup and connect with colleagues.

What do you dislike most about this product?

I have not experienced any challenge than can affect our operation from this product.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings to any business enterprise for smooth online communication .

Pros

  • Continually Improving Product
  • Unique Features
  • Inspires Innovation
  • Saves Time

Most Popular Webex Meetings Comparisons