Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Michael S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and good value.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It works stably in video meetings, allows sharing documents and slides to enrich information exchanges between colleagues.

What is your favorite aspect of this product?

I like the image quality in meetings, I like to use it to work better connected and when required remotely.

What do you dislike most about this product?

I think they can improve the interface design.

What recommendations would you give to someone considering this product?

It is very easy to use and there are many guides to get you started.

Pros

  • Reliable
  • Unique Features
  • Respectful
  • Client Friendly Policies

Sandro Roberto L.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A good product with great potential

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It is very stable in connection and entering meetings is very easy, without much hassle, which means that it is not necessary to access so many steps, which makes it much easier for those who have never had contact with the tool before

What is your favorite aspect of this product?

Possibility of connection to several devices, without loss of stability and quality. You can see who connected with which device. This is great even to know who is more able to use other functions of the tool in mobile or PC mode

What do you dislike most about this product?

I noticed a certain intermanagement when all participants in the meeting have their microfobnes open or talking at the same time. The sound cuts and becomes shrill. It would be nice to be able to solve this problem because it bothers a lot.

What recommendations would you give to someone considering this product?

The use of Cisco Webex was a pleasant surprise. I didn't know and it's another great alternative for virtual meetings, mainly because not all partners use the same tool as us. I recommend using Cisco Webex to anyone who has another virtual communication option

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanjay P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A recommendable software for conferencing.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has been of great help to me and my organization. It is one of the best communication solutions i have ever encountered. It provides great security that makes it a great platform for communication.

What is your favorite aspect of this product?

With Cisco Webex Meetings, you can easily and quickly schedule meetings online, share screens and send messages. It allows you aslo to share files and chat face to face with customers around the Globe.

What do you dislike most about this product?

Cisco Webex Meetings is a brilliant tool for video and audio conferencing. I have nothing to dislike about it.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings for online meetings.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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