Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

My remarkable experience with Cisco Webex Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Overall, Cisco Webex Meetings is a brilliant tool for video and audio conferencing. Its video and audio quality is always amazing. It allows us to schedule meetings online, share screens and send messages instantly. I like the fact that Cisco Webex Meetings is simple and easy to implement and set up.

What is your favorite aspect of this product?

My experience with Cisco Webex Meetings has always been amazing since it has helped us to collaborate with our international and local customers. It is one of the best tools for conferencing i have ever encountered. The customer support team is readily available to help you when you need them most.

What do you dislike most about this product?

Cisco Webex Meetings is a powerful and simple to use tool for video and audio conferencing. I don't have anything to mention as a dislike about it.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a must use software since it supports great features that enable you to have a smooth and effective communication. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Tricia C.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A trustworthy video conferencing solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It's simple to join a webex meeting with just a single tap anywhere and anytime. It's simple to record Webex Meetings.

What is your favorite aspect of this product?

It's possible to share my screen with anyone using this tool. Enhance great audio and video conferencing. Offers a chat feature hence ease to engage my colleagues with instant messages. Brings communication under one single roof thus saving money and time for business travellings.

What do you dislike most about this product?

Background noises during meeting session can be annoying.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings provide a secure platform for conducting productive meeting sessions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rafael G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Unlike other products, Cisco has significant features, such as an office application for entering meetings and the cloud.

What is your favorite aspect of this product?

The use of Webex was a point of inflexibility for us, but I now consider it one of the best tools I’ve ever used. Many competitors have grown significantly and have offered new features that I believe CISCO Webex should incorporate during the COVID conference, but I am generally satisfied.

What do you dislike most about this product?

We’ve had a lot of fun with this product because it’s quite easy and comfortable to use, which means it’s also great for making connections to meetings from your phone or your office team.

What recommendations would you give to someone considering this product?

This tool is something we can recommend to everyone who wants to improve their communication with potential clients.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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