Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kaede Y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Unlike many other web apps, Cisco has a very unique and comfortable client interface, and Webex also has extensions for some of the most commonly used browsers like Firefox and Chrome. You can install them to better follow your webinars and get to know and stay up to date.

What is your favorite aspect of this product?

What fascinates me most about Cisco Webex is that it is a wonderful conferencing tool, in addition to not consuming so much cache and best of all, the bandwidth is preserved, it doesn't decrease at all, in addition to how each of the web, this one has its mobile app which is quite effective for any of our organization.

What do you dislike most about this product?

We ourselves did not find a fault with this product because it is quite simple to use and has quite unique features, in addition to having a simple connection with more than 20 people and once yours.

What recommendations would you give to someone considering this product?

We ourselves have the possibility to recommend the product because it is quite likely that at the time of the conferences it will also allow the transfer of information throughout the conference period and that it will be possible to save information in the cloud.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Genesis R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Professional communication, an exemplary service

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is perfect for maintaining communication, video calls are much better than software that provides the same service, with this software we can communicate quickly, the service is stable, simple and much better than other software.

What is your favorite aspect of this product?

The platform allows us to maintain communication with colleagues who are in distant places, we can add many people to the conversation and share documents in real time. It is really cool to use Cisco Webex Meetings, because it is a professional service with a lot of attention from the technical support team.

What do you dislike most about this product?

The implementation has been good and from the beginning we have not been able to observe problems, the communications have solved the problems that we had previously and now we are more productive and efficient.

What recommendations would you give to someone considering this product?

If you are thinking of acquiring a video conferencing service, you should not look any further, because Cisco Webex Meetings is a software with the capabilities that every company looks for, we can hold remote conversations with clients and colleagues through our mobile devices or computers and streamline physical meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fatima R.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco is a video conferencing tool that allows us to carry out personal and work conferences in a more positive and easier way, as it allows us to connect a meeting to any conference program that is different from the others.

What is your favorite aspect of this product?

What we like most about this product is that it can mute everyone on the board, starting with the PRO app. Muffling is one of the main things at Webex meetings. It is also effective to write subtitles after speaking.

What do you dislike most about this product?

As we use this product ourselves, we have not found any faults, as it is quite simple to use, in addition to mentioning that this product has monumental audio and video features that make it unique in its type of conference programs.

What recommendations would you give to someone considering this product?

We are able to recommend this product ourselves because it gives us a perfect experience, going from a call to a video clip. We can share the screen during the call.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

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