Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Angelica C.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Powerful tool for presentations

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Extremely powerful tool that is used to present full training classes to our end users, and in many cases we use it to engage directly with our end-users, who can share their screen with us and receive direct support from our team. We are not only supporting our remote users but also have increase the number we are able to support.

What is your favorite aspect of this product?

Audios and videos are of high quality and excellent support to presentations and the collaboration tools inside the meeting are easy to use, being able to change presentations on the fly, whiteboard tools, and advanced screen sharing tools are very helpful when working together as a team.

What do you dislike most about this product?

No dislikes for this great tool and its easy to access meeting from web app and screen share and chat features are incredibly powerful with deal to controls over the meeting like able to add break-out rooms, and mute individual participants.

What recommendations would you give to someone considering this product?

Webex meeting is a great tool for presentations, we use it for training and holding demos for software implementation, being able to share my screen and give participant ability to control my screen makes for a very engaging demonstration. Ability to use the chat features and easily integration with other tool for better communication workflows. Highly intuitive user interface and easy to use even to the new users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Johnson M.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Powerful application for online meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The best application i have ever used from Cisco is Cisco Webex Meetings. It is a brilliant and reliable solution that enables us to schedule meetings online, share screens and send messages instantly. I like how it is fast, safe and secure. It allows us to collaborate easily and effectively with our customers regardless of where they are. It is simple to implement and use and it is cost effective.

What is your favorite aspect of this product?

My experience with Cisco Webex Meetings has really been amazing and awesome. During this difficult times of covid-19, it has enabled us to communicate with ease from anywhere anytime. I can access it from anywhere anytime and join meetings. The video and audio quality is very clear and loud thus making it a super great application for online meetings.

What do you dislike most about this product?

Cisco Webex Meetings is an advanced and unique application for webinars and messaging. I don't have anything to mention as a dislike about it since it meets all our requirements.

What recommendations would you give to someone considering this product?

To anyone looking for a great and reliable solution for webinars, Cisco Webex Meetings is the way to go. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Kennedy J.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Increase the interactivity & engagement of meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is by far the most interactive, comprehensive, and smart video conferencing platform for today's organizations. Lessen distractions by removing ambient noise and improving voice quality. Allow audiences to share their responses with cartoon emoticons and motion detection. Improve audience interaction with Slido's next-generation lively polling and Q&A; and personalize the phase design to pay attention on the content and individuals that count most.

What is your favorite aspect of this product?

Webex Meetings is a wonderful tool for interacting with both internally and externally coworkers. I enjoy the optimal option while presenting a software in Webex Meetings. Webex adaptive audio is among my personal favorites since it removes any ambient noise and voices.

What do you dislike most about this product?

Webex Meetings have several drawbacks as well: If you choose the free app, you can just hold the conference for 50 min.

What recommendations would you give to someone considering this product?

It could make the Outlook component it provides additional intuitive and customer-friendly. Good for all.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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