Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Dilip S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Very good software for calls, meeting and instant chat. It is fast and easy to use. Well designed for phone and laptop. Provides best audio and video quality.

What is your favorite aspect of this product?

Quality of service and high definition Audio and Video quality

What do you dislike most about this product?

Nothing as of now.

What recommendations would you give to someone considering this product?

yes. i would recommend to everyone.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Katherine M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An in one solution for meetings and file sharing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I can make a comparison because I've used other tools. Cisco Webex is a very good tool, in fact, it is the best tool I have used. What I really like about it is that it has very good audio compression, and it's very simple to share screen content and decide what we really want to share. The mobile app is extremely useful. It is available on Android or iOS and includes almost all of the features.

What is your favorite aspect of this product?

One disadvantage of working from home is that my cell service is very spotty. Using Webex for VOIP yields a clearer signal than my cell phone and the cost of the VOIP services is low. My second favorite aspect is that our IT team reviewed this and determined that it met the security requirements for use.

What do you dislike most about this product?

There is a small but noticeable latency in the transmission when sharing multiple screens, which can cause attendees to lose focus. When using the notebook or PC speakers, the audio quality suffers significantly. The deadline for making recorded meetings available is too long.

What recommendations would you give to someone considering this product?

It is ideal for web conferencing. This tool saves money on travel by allowing group meetings with people from all over the world to collaborate face to face. Webex has a straightforward user interface and offers meeting options. To set up a meeting, simply select the schedule a meeting option, then select any meeting template.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Caolan M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Unified solution to do meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

When compared to other products, it had a user-friendly interface that was also fairly intuitive. The versatility and ease of use are extremely important, and this is what drew us to it over more competitive alternatives.

What is your favorite aspect of this product?

The Cisco Webex tool is user-friendly and simple to use. It has been useful during the pandemic because we can work from home. It gives us the ability to communicate with our team at any time. The only thing we need to enter is the meeting ID to join the meeting. Another feature that I like about Webex is the ability to record sessions and watch them later.

What do you dislike most about this product?

The only disadvantage of the software is that users must download a plugin to use it on their computers. The tool is quite large and consumes a lot of system memory because it contains a lot of information on its own.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a unified meeting solution that is a simple, reliable, and secure meeting solution. If you implement it in your organization it will offer a unique bundle of features that save time, effort and cost.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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