Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sunil L.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Amazing and super Product !

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meetings is a very nice product which has great features which can connect to any other organization as well.

What is your favorite aspect of this product?

I personally like Cisco Webex Meetings as I can send meeting invite to other organizations as well and they can connect with any browser and tools.

What do you dislike most about this product?

Some time this asked to install the plug-in to the recipients which takes time to connect in the meetings.

What recommendations would you give to someone considering this product?

I recommend this software to use in an organization as this is very easy to handle and useful product for managing meetings.

Pros

  • Efficient Service
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Rajesh P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and quick connect

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meeting is a very great product by Cisco, I have been using this product since many years. this is very good to manage meetings with in organization and outside organization as well. This has lot of other features as well, like recipient can connect with browser and other devices as well.

What is your favorite aspect of this product?

Cisco Webex meetings is nice product to manage and it can connect to any browser with any device.

What do you dislike most about this product?

I do not find any dislike for this product except slow internet it did not work, which is acceptable.

What recommendations would you give to someone considering this product?

I recommend to use this product in all organization as it has very great features and can connect with any devices with secure network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jackee F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Powerful video conferencing software

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

As a tool with communication features that are more inspired by professional services, its security and communication capabilities with good video and audio quality, as well as the tool's accessibility, are all reasons why I appreciate it.

What is your favorite aspect of this product?

Webex is straightforward and easy to handle when it comes to screen sharing and organizing classes or conferences. Before, I utilized various video chat systems like Hangouts and Zoom. Those platforms are excellent, but Webex for me is a big experience. I personally had no difficulty setting up and utilizing Webex.

What do you dislike most about this product?

I think Webex can enhance its simplicity of use as it is a little bit complex to access calls. In spite of the high price, this is a high-quality product for professionals. Security is vital, and it pays to have it. Virtual backdrops in videos occupy a lot of computer memory.

What recommendations would you give to someone considering this product?

It's something that we use several times in a week and it never breaks. With fantastic capabilities like video calls, private and group chat, audio and video meetings , it has been very easy to engage with numerous participants within a short amount of time and has enhanced the company's productivity.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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