Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Shailja S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Its quality and easy access

What is your favorite aspect of this product?

Video quality

What do you dislike most about this product?

It creats issue while connecting

What recommendations would you give to someone considering this product?

great product go ahead and use it

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Fabby J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use , meeting platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

In the business version of it , just type the username of the person and you can join their bridge anytime, anywhere. This is the best feature.

What is your favorite aspect of this product?

We don't have to ask Username every time in Webex as it is the same provided by the organization. Also, Webex Meetings has worldwide support for calls and meetings, which is quite good. You can have webinars this way with multiple people sharing their screens simultaneously.

What do you dislike most about this product?

On attending meeting on mobile you cannot view multiple screen shared at the same time. There is option to view only one screen at a time.

What recommendations would you give to someone considering this product?

One of the good meeting software specifically for business and in current trend of remote working.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Syed Muhammad Z.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

"Features disappoint."

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

High-Quality Video Conferencing. Cross-Platform, Functional and Geographic Versatility File and Desktop Sharing

What is your favorite aspect of this product?

Cisco is said to have one of the largest end to end security feature. A Cisco WebEx’s user’s security feature is turned on by default. Users’ data remain private and inaccessible by third party by any means. Webex offers strong password access by default. Every user on a Webex room is assigned a secure meeting ID by default.

What do you dislike most about this product?

Webex does include virtual backgrounds, but not as wide a selection as competitors like Zoom. There’s a lack of fun personalization features found in other tools like color schemes and window layout options.

What recommendations would you give to someone considering this product?

It’s fairly easy to use, and you can join meetings in one tap. We also like that the mobile version doesn’t compromise the quality of video and audio calls. But it doesn’t feel as smooth an experience as compared to Zoom. It’s not as fully featured, and you might notice it’s somewhat slower.

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Unique Features

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