Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Screen Share

84

Audio Controls

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Breadth of Features

83

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kesley G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

''Well advanced video conferencing platform.''

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The simplicity of the user interface is my best feature of the tool. Webex meeting is quite professional compared to any other meeting platform. The audio and visual qualities are both excellent.

What is your favorite aspect of this product?

Webex has helped us in holding business meeting with fellow colleagues easily. This has increased our taskforce.

What do you dislike most about this product?

Some of the product functions are difficult to grasp.

What recommendations would you give to someone considering this product?

It Is the best online meeting platform one can easily access.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Jeremy W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

WebEx is a stable communication tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

If we need to include a remote participant or speaker in a live broadcast, or if we have a large audience watching a broadcast and need to disseminate audio and content, we use WebEx. It's a tool we periodically employ while working together with customers and other parties during content discussions, as well as during the production process.

What is your favorite aspect of this product?

WebEx is an excellent choice when a small group of individuals is working together on a project and needs to be able to communicate and share files over the internet. If the speaker doesn't have any way to engage with the listeners, WebEx is not the best choice for a presentation platform. It's not designed for that kind of use, so don't expect it to work properly.

What do you dislike most about this product?

There is not enough customization of certain aspects, which is a major flaw. There is not much room for fine-tuning the audio/video quality. We were unable to locate any native integration for a streaming switch.

What recommendations would you give to someone considering this product?

In my opinion, it scales pretty well. Since it is not particularly complicated, it is simple to roll out across a company, and expanding its use presents little difficulty. Today, when everyone is already well-versed in the use of online collaboration platforms, this is especially true; training time may be saved by focusing on the actual tasks at hand rather than on the underlying technology.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Laoise R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"A great tool for online meetings"

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

What makes this software unique is that it introduces a brand new method of producing and disseminating interactive content. Webex makes it simple to communicate with people all over the world with services like online meetings, video chats, and file sharing.

What is your favorite aspect of this product?

It has a lot of the same features as Microsoft's Teams and works just as well, so it's a terrific option. That's a really nice product that Cisco put out. There was no problem when I was online with hundreds of others sharing footage for a commercial picture shoot. When we tried calling in a crew to help, the line went dead. This is the thing I always reach for when I need to stay at the workplace late.

What do you dislike most about this product?

This program serves my needs and the needs of the majority of the businesses with which I am associated perfectly.

What recommendations would you give to someone considering this product?

Webex's user interface is intuitive, and it works nicely with other apps (like Outlook), thus I would recommend it. Webex's mobile app is excellent.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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