Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Gourav R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Webs can be better

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Webx provides a very different UX as compared to other platforms but mostly not so friendly

What is your favorite aspect of this product?

The application provides cross platform support with the ability to join from any device.

What do you dislike most about this product?

The user interface of the application is quite difficult to understand

What recommendations would you give to someone considering this product?

Use gsuite rather than webx

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Fair

Cons

  • Less Effective Service

Patriciah J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A Simple to Manage Tool For Online Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

With Webex Meetings, conducting online meetings has been so easy for us. I also love the amazing reliability of Webex Meetings. This product is so unique because conducting online meetings using it is affordable.

What is your favorite aspect of this product?

I like how Webex Meetings has a simple to understand interface. Moreover, I like how the customers support team of this online communications tool handles our issues.

What do you dislike most about this product?

I like everything about Webex Meetings. For the time I have used Webex Meetings, I have never experienced any challenges concerning it.

What recommendations would you give to someone considering this product?

Webex Meetings is a great product that I highly recommend to everyone. Webex Meetings is affordable and suitable for all sizes of businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Palak C.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Outstanding Product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex provides a unique feature of locked personal room meetings

What is your favorite aspect of this product?

My favourite aspect of Webex is password-enforced meeting connections and encrypted cloud recordings

What do you dislike most about this product?

I didn't found anything in Webex till yet that I dislike

What recommendations would you give to someone considering this product?

If you haven't tried using Webex till yet, you must try it once

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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