Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hashim A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Best Meeting Experience

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meetings Allows for files sharing, supports files of different formats

What is your favorite aspect of this product?

Webex meetings Allows employees to join meetings regardless of the location Webex meetings is secure only those with invitation link can join the meeting

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Nothing Beats Webex meetings Go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Imaya Segara G.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Good Product for Business needs

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Free video calls and screen sharing with Webex. Screen share — free. Webex webinars are delivered reliably.

What is your favorite aspect of this product?

Screen share — free.

What do you dislike most about this product?

Sharing screen is cumbersome as only meeting organizer or panelists has the access to do it. In teams, any participant can share their screen without requesting it.Webex browser does not have all the features like emojis, and gestures as compared to the application. The overall User Interface of Webex is lackluster, ...

What recommendations would you give to someone considering this product?

Sharing to the group users to be implementes

Pros

  • Inspires Innovation
  • Reliable
  • Performance Enhancing
  • Caring

Saadat C.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

"Features disappoint."

Likeliness to Recommend

4 /10

What differentiates Webex Meetings from other similar products?

Nothing in particular

What is your favorite aspect of this product?

Nothing in particular

What do you dislike most about this product?

UX and functionality

What recommendations would you give to someone considering this product?

depends on which industry you serve. Def. not a saas product

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Helps Innovate

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