Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Pate C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Harmonised Communication Strategy

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Many functionalities centralising commands centre.

What is your favorite aspect of this product?

Easy to control and manage meetings.

What do you dislike most about this product?

Nothing to dislike or complain about.

What recommendations would you give to someone considering this product?

This tool is most convenient communication platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Courtney S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Remote meetings easy to manage quickly

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Simple scheduling and straightforward communication facilitate productive team meetings and teleconferences. It's among the best available, and it's simple to use and packed with useful features. Webex Meetings makes it easy for users with no technical knowledge to join in on conferences by providing simple instructions and on-screen prompts.

What is your favorite aspect of this product?

We were able to avoid being in close quarters with infectious coworkers by holding all of our covid-related conferences via webex. It worked well for online courses as well. It was crucial to have a second option for online meetings, as I've discovered that older people are more comfortable using Webex.

What do you dislike most about this product?

Time zone selection in the calendar is never clear and is one of the many ways it errs. Sometimes I get confused as we organize meetings with the onshore crew.

What recommendations would you give to someone considering this product?

Webex Meetings' many helpful features, such as video conferencing, screen sharing, an interactive whiteboard, and file sharing, make it easy for distributed teams to work together effectively.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Rebecca W.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Good product, keeps getting better

Likeliness to Recommend

5 /10

What differentiates Webex Meetings from other similar products?

It keeps getting better with new improvements, continues to get better.

What is your favorite aspect of this product?

I used it a few years ago and can say when I used it more recently it's a night and day difference. It's gotten way better and seems like it's getting better and better.

What do you dislike most about this product?

There's nothing wrong with it, although I still prefer Teams, but that might change down the road.

What recommendations would you give to someone considering this product?

Give it a try, it's pretty good.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Cons

  • Charges for Enhancements

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