Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

akshaj m.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product, room for improvement

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is a standalone meetins application. All other applications come with a whole suite of products but webex is a light and friendly application.

What is your favorite aspect of this product?

The startup time. I can get up and running in no time on a browser.

What do you dislike most about this product?

They continually ask you to download their application and the application is very laggy/slow sometimes

What recommendations would you give to someone considering this product?

I would recommend this to someone who is looking for just a meetings app and nothing else.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Trustworthy

Taylor C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product. Beats the others.

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

WebEx meetings are more advanced than Zoom or Teams. They offer unique key features that other products do not have.

What is your favorite aspect of this product?

Conference

What do you dislike most about this product?

Bug fixes

What recommendations would you give to someone considering this product?

It takes time to implement.

Pros

  • Trustworthy
  • Fair
  • Altruistic
  • Helps Innovate

Zeynep Ö.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Most Reliable Tool In Its Area

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I feel that this is the most secure and reliable video conferencing tool I have ever used.

What is your favorite aspect of this product?

I like the idea of having stable and consistent communication at all costs.

What do you dislike most about this product?

Loading this app takes more than 5 minutes.

What recommendations would you give to someone considering this product?

I would recommend to utilize this app whenever it’s included in their corporate plans.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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