

What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Conferencing Call in Bridge
Audio Controls
Instant Messaging
Facilitator Functions
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Aashu K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
A solid collaboration tools for innovative teams
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Strong features like end to end encryption and sophisticated meeting controls which are essential for companies handling sensitive data, make webex meeting stand out ,its seamless connectivity across platforms and devises in ensured by its integration with Cisco's larger ecosystem, which include hardware solution and webex teams. business with international teams choose webex because it provides dependable audio and video quality even in low bandwidth settings.
What is your favorite aspect of this product?
Webex meetings AI powered feature like noise reduction real time transcription and automated meeting highlights are among its most notable features. Along with improving the meeting experience these tools also make it monitor conversation and action items. Its functionality is further enhanced by its smooth integration with well known productivity tools like Google workspace and Microsoft office 365
What do you dislike most about this product?
Despite having a large feature set, webex meetings user interface can occasionally feel less intuitive than that of its rivals, particularly for novice users. there might be a learning curve when navigating through its settings or using its advanced features.
What recommendations would you give to someone considering this product?
I would personally highly recommend the product.
Pros
- Enables Productivity
- Caring
- Respectful
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
Gary A.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Dec 2024
Virtual Care Made Easy with Webex Meetings.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
, I can confidently say Webex Meetings has become an essential tool for our daily operations. In a field where collaboration is often spread across different departments, locations, and time zones, having a reliable video conferencing tool is non-negotiable. Webex’s integration with our existing systems, especially with patient management software, has been incredible when it comes to telehealth consultations and interdepartmental meetings.
What is your favorite aspect of this product?
Webex's breakout rooms have proven to be invaluable when coordinating larger training sessions for clinical staff. For example, when we needed to conduct a system-wide upgrade, Webex enabled us to divide our teams into smaller groups based on their specific roles. This feature not only kept the sessions focused but also allowed our teams to ask questions in a more personalized setting, leading to better engagement and quicker issue resolution.
What do you dislike most about this product?
I don't dislike anything.
What recommendations would you give to someone considering this product?
Webex has undoubtedly enhanced communication within our healthcare organization. It’s not just about video calls; it’s about facilitating smooth workflows. Whether it's IT troubleshooting, departmental meetings, or facilitating telehealth consultations, Webex has helped us maintain connectivity and ensure uninterrupted operations. Even during emergency situations, having a reliable communication tool has proven essential for us to quickly adapt and respond.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Jamie R.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2024
Seamless Virtual Connections
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Compared to Zoom or Microsoft Teams, its noise-canceling technology is top-notch—ideal for ensuring clarity during cross-departmental or vendor calls.
What is your favorite aspect of this product?
I recently hosted a staff workshop where the housekeeping and front desk teams had separate breakout sessions, allowing them to address role-specific challenges.
What do you dislike most about this product?
Features like setting up recurring meetings or managing attendees aren’t as straightforward.
What recommendations would you give to someone considering this product?
Start by using it for critical calls or presentations to explore its strengths, and lean on the Webex Assistant for productivity boosts.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
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