Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1149 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Amanda S.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

A powerful video conferencing software.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

What makes Cisco webex meetings different is the reliability, guarantee and positive feedback from the people who work with this software, plus it is a tool with diverse functions for every occasion, not just basic video conferencing, it is elegant and corporate scale.

What is your favorite aspect of this product?

My favorite part is that it is easy to use, gives the user confidence to handle a professional tool fluently, has great image and audio quality, and the best part is that screen sharing is fast and doesn't make my computer slow. I can connect from anywhere to a meeting even from my cell phone.

What do you dislike most about this product?

There is nothing about its features that I dislike, but I consider it a bit expensive for the wide variety of cheap and free applications on the market.

What recommendations would you give to someone considering this product?

Cisco webex simplifies video conferencing while offering many tools to collaborate, talk, share, note, teach, and everything that someone may need when working remotely, I recommend it because of the good experiences it has given me.

Pros

Reliable
Enables Productivity
Trustworthy
Inspires Innovation

Elijah W.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Best video conference software for collaboration

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is packed with tons of powerful video conference features that makes it easy to conduct virtual meetings and collaborate effectively which in return improves productivity.

What is your favorite aspect of this product?

Screen sharing tool is easy to use and has helped me to easily make presentations to my clients.Clients can join meetings from anywhere using any device.The HD video and audio quality helps to communicate better with clients and colleagues.Overall, it is easy to use and has made our remote daily tasks simple.

What do you dislike most about this product?

I have not yet seen anything i dislike about the software.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings will strengthen all your business relations and improve productivity in a short period of time.

Pros

Efficient Service
Saves Time
Helps Innovate
Continually Improving Product

Radcliffe B.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Cisco Webex is the best online meeting platform

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

This platform is giving us security, stability of connections, speed, and an absolute solution, something that other similar work platforms do not offer, and they also charge an excessive fee in exchange for a bad service. With Cisco Webex Meeting this will never happen

What is your favorite aspect of this product?

What always solves me is that when making a meeting that for many reasons is complicated today, it is a great tool to solve many unforeseen meetings or to avoid meeting at delicate moments. It is very stable and easy to use, apart from having an exceptional user attention like no other platform.

What do you dislike most about this product?

There are times that I cannot connect with my browser or with the application, but waiting about 10 minutes I can make it start without problem. Maybe they can fix these minor bugs and thus be the best online meeting platform by far.

What recommendations would you give to someone considering this product?

If you need to communicate with some colleagues, students, or just have a meeting, this is the application or platform indicated for it. Quite accessible the plans, and very easy to understand for anyone. It is the best among its similar competitors.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Webex Meetings

What is Webex Meetings?

Company Details

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Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Amanda S.

A powerful video conferencing software.

Likeliness to Recommend

Pros

Elijah W.

Best video conference software for collaboration

Likeliness to Recommend

Pros

Radcliffe B.

Cisco Webex is the best online meeting platform

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization