Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

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3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

86

Screen Share

84

Audio Conferencing Call in Bridge

84

Audio Controls

84

Instant Messaging

83

Facilitator Functions

83

Keyboard Mouse Control

83

Virtual Whiteboard

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

84

Breadth of Features

83

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

81

Webex Meetings Reviews

Natalia A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

The Ultimate Tool for Remote and Hybrid Teams

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Companies demanding a more profound level of security show respect for Webex end-to-end encryption and robust meeting controls. It also perfectly integrates with third party applications to enhance its functionalities such as Salesforce and Microsoft 365. Secure and feature-rich Webex Meetings best suit the modern hybrid workspace and give a pleasurable experience.

What is your favorite aspect of this product?

Utilization of AI-based features such as automatic assembly of data and live transcriptions by Webex makes meetings pretty run smoothly. It is no time-consuming task that able to also communicate and take over the tasks in a team work.

What do you dislike most about this product?

The phone app needs to provide more optimizations to its performance, as its performance is not always as smooth as the desktop version, especially during long meetings.

What recommendations would you give to someone considering this product?

If you are trying to integrate Webex into an existing way of working, you should make use of its combination with Microsoft 365, Google Workspace, and Slack. This makes it easier to centralize communication without constantly having to switch from one app to another.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pahul p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

An Extremely well Meetings Software By Webex !

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The thing which differentiates Webex Meetings from other similar products is its compatibly too integrate with other software as well its simple yet powerful user interface. we are a happy user from last 11 years and feel that its one of the best meetings and connecting tool out there.

What is your favorite aspect of this product?

Webex Meetings is a wonder for us, helped us in such a way in which we were able to get proper execution to meetings as well as internal connection between our stakeholders and our IT colleagues . It has a great feature of video conferencing in which we can host the meeting and multiple people can join in at a time . Whiteboard feature is again a game changer which helped us in presentations and guiding our team members, its A.i summary feature is again a gamechanger here . Overall its very very good and must recommended software from my end .

What do you dislike most about this product?

No dislikes so far , its working great and i would like to recommend it to others as well.

What recommendations would you give to someone considering this product?

Anyone who is looking for a dedicated and Clean meetings tool should definitely consider them over others.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Justin C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings software allows the host to invite, remove and admit athe authorise members to Join the meeting room.

What recommendations would you give to someone considering this product?

It gives the full control to the host. Controlling the hosted in the proper lineage of the conferencing room

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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