Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Lia O.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

The most reliable.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Easy to use Direct links to meetings Diverse functions such as screen sharing, chat, video conference recording, among others. Integration with daily use software to work in a professional and complete way.

What is your favorite aspect of this product?

I really like cisco webex meetings because it allows me to connect with my team to discuss ongoing and future projects, its user interface is very intuitive and easy to navigate, I have all the tools at hand and it is also convenient to interact with customers or suppliers by this means because they do not need to install anything or do any tedious and long process. You can customize your presentations and also have a presenter role, which can be assigned at any time, as well as send private messages to participants.

What do you dislike most about this product?

Lately I experience audio glitches and it interrupts me a lot, it cuts out or comes out at random intervals, and no, it's not because of the internet connection because everything else works fine.

What recommendations would you give to someone considering this product?

Webex allows you to connect from any device, anywhere and at any time, has many years in the market, is recognized, secure and very effective, it is ideal for demanding work rhythms and large groups of workers, as it supports a demanding business scale.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Security Protects

Lizeth S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

The best tool to work remotely.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco webex adapts to any type of project, for training, work assistance, routine videoconferencing, or complete work in a professional manner even being at a distance because it has the necessary services to collaborate comfortably, and best of all is the security it provides to its users and videoconferencing, like no other.

What is your favorite aspect of this product?

Cisco offers a very complete toolbox for team collaboration and remote meetings,anywhere and with very good quality. Among its functions I can: Screen sharing share files mute simultaneity for multiple windows chat mobile application

What do you dislike most about this product?

Sometimes it is a bit slow depending on the internet connection and the number of participants which I don't find convenient because it is not a cheap software.

What recommendations would you give to someone considering this product?

You can take advantage of this tool in a thousand ways, whether you give virtual classes, interact with clients or work remotely with your colleagues, I consider cisco webex meetings one of the best in this field, so I usually recommend it.

Pros

  • Reliable
  • Enables Productivity
  • Client's Interest First
  • Includes Product Enhancements

Allan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Much needed for long distance meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

We improve our communication mainly because we have always needed software to be able to carry out videoconferences that provide a good service package and good audio and video quality, and with Cisco Webex Meetings we have succeeded. Also, when a meeting is scheduled, the system notifies you a few minutes in advance. This software has many features that others do not, so Cisco Webex Meetings is better.

What is your favorite aspect of this product?

I like it because I can communicate with several people through my computer, without needing to make long and expensive trips to be able to make certain information known, since with this software we make it very easy. In addition, its configuration is simple and we can track tasks and projects more professionally and quickly. It has an option to be able to record the video calls and thus perform an analysis of what happened. It is a very stable software with excellent audio and video quality.

What do you dislike most about this product?

We are currently using the free trial version and features may be missing, but considering that we have not purchased a paid version, we are comfortable with what we have seen so far. We are sure to acquire a more extensive package, because we have had a good experience that we want to continue having.

What recommendations would you give to someone considering this product?

This software is simply the best that can exist in its category, because having the ability to hold meetings with many people scattered in different countries and simply pressing a button on the computer is an experience that can not stop living.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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