Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Josh M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

It is undoubtedly the best videoconferencing tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

** You can enable closed captioning during meetings ** Real-time screen sharing, whether of applications, files or my desktop, it also has a very useful whiteboard. ** Meeting planning and organization through calendar integration of choice, either Microsoft or Google. ** Control bar with features to enhance the videoconferencing experience.

What is your favorite aspect of this product?

Cisco webex meetings keeps our data and privacy protected while we connect from any device anywhere, what stands out the most about this tool is its video quality during videoconferences, its definition and quality of detail is higher than the other software, imposing more professionalism and confidence when connecting with another person. Cisco webex has the basic functions and extra functions to make it more complete and versatile, among them good integrations, good annotation tools, good customization management, among other things.

What do you dislike most about this product?

The user interface may seem less simple for users accustomed to popular free applications on the market, and when the UI changes it is often even more tedious.

What recommendations would you give to someone considering this product?

I have no special recommendation other than to tell you that my experience with Webex has been quite pleasant so far, it has completely innovated remote business collaboration. If you need to take communication and videoconferencing to another level then Cisco is a convenient choice.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Eileen W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy, quality video conferencing and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is the most efficient and versatile platform for video conferencing and online meetings. It is highly effective in the management of internal communications, it has very useful functions, such as screen sharing, high definition video and audio, individual and group instant messaging, controls that facilitate meeting management and integrations powerful that further enhance the communication experience. Consequently, workflow is optimized and collaborative work is significantly improved.

What is your favorite aspect of this product?

It has a visually pleasing user interface that facilitates interactive user participation. It is very easy to add virtual and custom backgrounds. Screen sharing provides the opportunity to share documents and applications. It has AI to assist the development of meetings with greater fluidity. It has movable panels that can be added at any time and placed where you want on the screen. It integrates very well with applications like Office 365, Salesforce, and others.

What do you dislike most about this product?

Sound quality can be improved and mobile app screen sharing is a bit cumbersome.

What recommendations would you give to someone considering this product?

This platform provides a set of tools that have vastly improved the communication process of our company and the work flow is much more efficient. I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Security and good quality videoconferencing.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Easy access from any device, on the web or mobile app, is very versatile and convenient. I can share applications. Whiteboard. Superior image and audio quality. I can also maintain a closer and more effective communication with clients, they can easily access to a meeting without any process involved.

What is your favorite aspect of this product?

With this software I can interact as if I were in person, due to the large tool tray, high definition video and strong, clear sound. During a meeting I can change my virtual background and also eliminate background noise for more emphasis and concentration with the other participants. A while ago I heard about bad experiences with lack of security in other well-known video conferencing software, which makes me relieved to be using Cisco webex because of the end-to-end encrypted security it offers.

What do you dislike most about this product?

The user interface is a bit clumsy, for beginners it can be a bit overwhelming and even more so if you have a small screen, I think it should be better structured.

What recommendations would you give to someone considering this product?

Try it, it's worth it. It is solid, versatile and secure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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