Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Breno M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Extraordinary meetings and videos

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings, is an application that gathers the necessary merits to guarantee positive and profitable reactions such as its video conferencing functions and the option to join through video devices for rooms in all meetings, competitive to create personalized rooms for meetings with instant locking and unlocking and waiting rooms per participant, facilitates collaboration between work teams through its messaging system, with the ability to share files and whiteboards from any device, and efficient in detecting noise, reducing distractions through third-party headphone mute integration to eliminate double activation of mute.

What is your favorite aspect of this product?

I like Cisco Webex meetings, to manage meetings through various options either to: hold online, for unforeseen events or other eventualities, also for the transmission or retransmission of live events over the internet, useful so that everyone can access the contents of the presentations and even interacting with the speakers, also allows support and support between the different areas of the organization, team members and clients.

What do you dislike most about this product?

Cisco Webex Meetings, at first it seems that its user interface was not very intuitive to handle it, it was arduous until it reached the proper use of all the other points of contact in a fulfilled way and without news.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings, as an instrument to facilitate meetings and videoconferences with the benefits of making it easy to participate and join a meeting with the virtue Call me without having to dial and enter entry codes, wonderful HD video system and clear audio and integrated, facilitates the option of connecting via VoIP.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rama K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

High Quality Integrated service unlimited meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Excellant support of mobile devices,centralizing everything to do with a meeting from prep to follow up, broad compatability across multiple operating systems like windows ,Mac and linux.

What is your favorite aspect of this product?

Useful online trainings nad user guide.

What do you dislike most about this product?

Premium-priced

What recommendations would you give to someone considering this product?

User friendly and serves the purpose.

Pros

  • Caring
  • Saves Time
  • Client Friendly Policies
  • Helps Innovate

Pratik H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Good Team Collaboration Tool with Rich Features

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Web-ex provides flexible licensing to the customers thus giving them an option to opt as per their need. File sharing feature is another important cability provided by Web-ex that is lacking in most of the competitors in the market. One can request control of colleague's computer screen to resolve / navigate in a smoother way. It is multi-browser compatible.

What is your favorite aspect of this product?

The Full HD quality of the video conferencing lets one to simulate face to face conversation. This is really helpful during the current pandemic where everyone has adapted the newer ways of working. Also the file sharing functional is exceedingly critical as it help one to avoid follow-up for sharing files post conference and get the required files directly during the ongoing conference.

What do you dislike most about this product?

Every time we as Host mute/un-mute someone on the conference, the system announces it and thus results in missing out on what a person has been saying simultaneously.

What recommendations would you give to someone considering this product?

Overall the product is really helpful for organization looking for a team collaboration tool. The mobile compatibility lets everyone access the conference remotely at touch of a button. During the current pandemic times, teams can leverage this platform to bridge the gap of not being co-located, and from organizational standpoint, web-ex provides different plans as per one's need.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

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