Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Lorena M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Excellent to enter as a guest and as a creator.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Now I can use it to communicate remotely due to the Covid-19 pandemic, Cisco has allowed all my work to flow regardless of distance as I can conduct board conferences and video calls with my employees from one place. It has exceptional features and tools that are ideal for your communications.

What is your favorite aspect of this product?

Cisco has been the best video conferencing tool I have used, it has excellent audio compression which is exceptional for making your video conferences, screen sharing has never been so easy, it also allows you to share the remote control, you can take screenshots, live and private chat and allows you to make video calls with more than 2 people. With Cisco you can record your screen, record calls and video calls without any problem and it has third-party integrations such as Microsoft Outlook.

What do you dislike most about this product?

Nothing that I dislike because it is a truly simple software to work and use, and you can communicate remotely from a computer or Android or iOS phone

What recommendations would you give to someone considering this product?

If you want an easy-to-use tool at a great price, Cisco is the tool that will facilitate communication with all people no matter where you are.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Liam F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Timely solutions.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

From my perspective a noticeable difference between Cisco and Zoom is that Zoom offers additional features such as recording to schools, and more speed of response to the image and the audio when being used.

What is your favorite aspect of this product?

I like cixco that through it I can communicate directly online with my colleagues, also Cisco offers optimal services with respect to audio and video which helps us a lot when it comes to being all connected.

What do you dislike most about this product?

In my opinion I can say that I do not like Cisco that at times the image suffers from freezes and the audio tends to sound choppy. However, its trial version has several limitations.

What recommendations would you give to someone considering this product?

Finally, I recommend that you use Cisco to have a fast connection since it requires broadband to be able to work quickly and correctly.

Pros

  • Enables Productivity
  • Efficient Service
  • Fair
  • Acts with Integrity

Arnold W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

The best virtual meeting platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

There are many points that differentiate Cisco Webex Meetings from the others, since this company is always updating and changing its way of working so that the service is much better each time, thus managing to stay above emerging companies, and giving more options of connections and ease of connecting it. That is why I prefer it over other similar ones and that they possibly sell our data I do not like that situation that is why I use Cisco Webex Meetings, it offers us security and privacy

What is your favorite aspect of this product?

Having to be in other countries, cities or simply for different topics, you can connect to this meeting from anywhere in the world with a simple connection to the internet and continue with my work as if nothing else, is what I love the most about this platform that Its interface is also good and easy to use, very rafic and quite stable, it is also accessible in prices with respect to companies that acquire its service.

What do you dislike most about this product?

Several things that I do not like about Cisco Webex Meetings is its plans, in order to add a person after the limit of the purchased plan you must pay a fee for it, and it is something that I as a user do not like, they should place some Extra users for free, at least the first 2 months of membership to perhaps attract more customers and users willing to use the platform on a regular basis.

What recommendations would you give to someone considering this product?

We are currently in the midst of pandemics and diseases that often prevent us from meeting to discuss any situation or issue regarding our jobs and this is a very safe option because we avoid direct contact with colleagues, which gives us an advantage to comply with our obligations, even with the limitations that we have, it is one of the best tools that can be found on the internet. It is very profitable to acquire a plan.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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