Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Parul B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Complex and costly Communication Platform

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex provides wide range of features to achieve greater communication and collaboration amongst the team members. Some of the important features include - Audio and video conferencing, screen sharing, annotation, file sharing, white board, communication on chat, recording screen, giving control of machine remotely.

What is your favorite aspect of this product?

File sharing is an important feature that lags in other popular platforms like zoom. This feature lets a person share file instantly over the zoom call and not rely on other applications.

What do you dislike most about this product?

Cisco web-ex is a complex applications owing to which it can become difficult for users to understand all the capabilities provided by the platform. One would have to invest some time to secure the training sufficient enough to understand all the features.

What recommendations would you give to someone considering this product?

Overall, Webex is a complex, yet effective tool for collaboration within teams and individuals, however the paid version is relatively costlier than the other options in the market that are popular. Also the user may need a training to understand the features in a better way. The mobile version of the platform helps users stay connected remotely.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Marian Q.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Make your videoconferences

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Now I can stay connected from anywhere in the world since Cisco Webex helps you make video conferences remotely, this has allowed me to use it both for business and personal, I have been able to use chat and messaging to share files and video call recordings to store and view later.

What is your favorite aspect of this product?

With Cisco Webex you can make your videoconferences with shared screen, it also allows you to share screen, desktop and share files through chat and messaging, Cisco Webex has streaming on social networks and presentation streaming, the best thing about Cisco is that you can divide the screen In your meetings, it also allows you to make audio calls and has third-party integrations such as Microsoft Outlook, you can schedule your events, make screen recording, record video calls and voice calls. Cisco Webex is an excellent tool for your video conferences.

What do you dislike most about this product?

There is nothing that I can taste about this tool, all its functionalities are excellent, and you can take screenshots, video calls and voice calls.

What recommendations would you give to someone considering this product?

It is an excellent tool, it has a very intuitive interface, it is extremely easy to use and you do not need to have any knowledge of technology to use this software, it is really a very easy to use platform.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Sandeep R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Perfect tool for web conferences and team meetings

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is reliable and completely secure. It works smoothly and has best performance. It can be easily integrated with office 365 apps such as teams, outlook etc. UI is very simple and quite user friendly

What is your favorite aspect of this product?

Integration with Microsoft teams. UI is very simple and can be easily understood by an average user. It is cross device supported. It supports HD call and video quality for better communication.

What do you dislike most about this product?

It lacks key feature like meeting attendance report to see who attended the meeting. Mobile application is not fully optimised for better user experience.

What recommendations would you give to someone considering this product?

This is probably the best app for team meetings, video calls or web conferences. It is fast and reliable. Go for it.

Pros

  • Performance Enhancing
  • Unique Features
  • Reliable
  • Trustworthy

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