Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1149 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Gatatha M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Communication and Conferencing Made Easy

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is very innovative yet offers a simple interface for everyone to make better use of the software.

What is your favorite aspect of this product?

This conferencing software is affordable, innovative, simple, and effective The quality of video and audio is top in the industry yet it does not lag Cisco Webex Meetings supports many web meeting participants

What do you dislike most about this product?

Currently I have no problems with the way the software works.

What recommendations would you give to someone considering this product?

Well, Cisco Webex Meetings is not an average software but one of the best considering the features it offers and also the price point. I recommend businesses of all size to try this web solution.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Anshika C.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

One of the best meeting software

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is one among the simplest meeting or video calling software that's present within the market nowadays. We, in our organisation use it everytime. Webex Meetings has the power to synchronise your meeting together with your preferred calender, cause you to add bots or share whiteboard while presenting. Plus, the audience can change the view consistent with their wish. Also, in Webex Meetings, you'll download materials from the chat and features a several question and answer tab which you'll use as an audience while attending a webinar.

What is your favorite aspect of this product?

Develop bots and add it to your own space Quote text within the chat area during a meeting Very low latency Use of Webex space and whiteboard feature

What do you dislike most about this product?

Better mobile compatibility More adjustment for slow internet connections Better use of virtual backgrounds

What recommendations would you give to someone considering this product?

Webex Meetings is extremely useful during a corporate call or with a call which will contain an outsized audience. The software has role-based hosting and co-hosting systems. If you're the presenter, you'll easily present with webex whiteboard feature. you'll quote text within the chat area also as create a thread while replying to a text directed to you. Webex Meetings contain a tremendous AI enabled feature which lets the webcam specialise in the person automatically when he/she is speaking.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Angelina T.

Role: Industry Specific Role
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Amazing platform for enhancing online conversation

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We have not deployed same platform as Cisco Webex Meetings in our company.

What is your favorite aspect of this product?

It has great features that enhance effective online communication. Sending text messages to my colleagues has been easy since I started using Cisco Webex Meetings. The product offers our team members to have virtual and web conferences meetings without any network challenges.

What do you dislike most about this product?

I have not come across any drawback from the connection of this great platform.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has proven to be the best in organization of virtual meetings and communicating online and I recommend to any industry.

Pros

Performance Enhancing
Inspires Innovation
Caring
Saves Time

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Gatatha M.

Communication and Conferencing Made Easy

Likeliness to Recommend

Pros

Anshika C.

One of the best meeting software

Likeliness to Recommend

Pros

Angelina T.

Amazing platform for enhancing online conversation

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization