What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Kethwell K.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2021
An exceptional tool for business communications.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings is a very exceptional tool that allows you to make unlimited audio and video calls. Again, it allows you to share files, schedule meetings online and share screens. It has a very intuitive and user-friendly interface which makes it easy to use and learn.
What is your favorite aspect of this product?
With the help of Cisco Webex Meetings, you can chat live with friends, colleagues and customers. It has a responsive customer support team behind it, they respond quickly and efficiently once you contact them. Additionally, Cisco Webex Meetings has a very nice and cool video and audio quality which makes it a powerful application for Business communications.
What do you dislike most about this product?
Cisco Webex Meetings is a complete software for communication. Until today, i haven't found any challenge while using it.
What recommendations would you give to someone considering this product?
I highly recommend Cisco Webex Meetings for online meetings, video conferencing and screen sharing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Daichi K.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Sep 2021
This is an excellent tool for meetings.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Quick solutions, as well as weekly and daily meetings, are incredibly efficient and can exceed face-to-face meetings in some circumstances. Everything flows smoothly because it is only possible to quickly discuss or edit a document with a colleague at any moment. Very useful if you want to make decisions in large groups, discuss documents, or just have a basic brainstorming session. The weekly and daily tasks are easily organized here, and the brief presentation of documents is not a problem. Now that I use Webex, I have a lot less customer appointments.There are numerous technical options and they are simple to employ when inviting third.
What is your favorite aspect of this product?
You can communicate during Webex Meetings, but only during video conferencing. Like Teams or Skype, Webex Meetings isn't a complete solution. Users of Webex Teams can also use interactive whiteboards during video calls, which is a nice feature. The commercial subscription includes more features than the free version, but only half as many users, so it can quickly become prohibitively expensive for many employees. Multiple people can use the mouse and share the screen at the same time. For rapid invitations from third parties via a link, no application is required. Maintaining a solid connection prevents long delays.
What do you dislike most about this product?
The quality of the audio may occasionally be less than perfect, depending on the audio option you choose. This is unquestionably linked to the current pandemic issue. Otherwise, especially in large gatherings with a lot of people, the overview can be a little confusing. More login confirmations and a time-consuming registration via a link. It's always a chore to look for the mail link, which is extra aggravating when you're disconnected from the call. Although the audio quality is adequate, conversations can become stifled when two individuals are speaking at the same time. In the sphere of public administration, it is frequently inactive.
What recommendations would you give to someone considering this product?
The free version, which allows for video conferencing with up to 100 users, has no time limit. Only the host must log in to the service; all other participants can dial in to join the conference via a link. There is no need to download any software. Now that I use Webex, I have a lot less customer appointments. Internal meetings can also take place from home or in multiple locations without requiring travel. Finally, even if I don't have access to the Internet, I can easily join a conference call (by phone). Internal meetings can also take place from home or in multiple locations without requiring travel.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Javier V.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2021
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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