Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1149 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Roselyn K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A very intuitive tool for business communication.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is a lightweight and straightforward solution that makes communication simple and easy. It supports great and powerful features that allow you to have a smooth and awesome communication. I like the ability to keep in touch with my clients, coworkers and friends. It has a responsive customer support team behind it.

What is your favorite aspect of this product?

I like Cisco Webex Meetings because it is a brilliant and amazing platform for Business and personal communications. It allows us to schedule meetings online, share screens and send messages instantly. It is a very secure and safe tool since it provides high security for your data. The video and audio quality is amazing.

What do you dislike most about this product?

I have not yet discovered any challenge while using Cisco Webex Meetings. It is a recommendable tool for communication.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a brilliant and recommendable application for video and audio conferencing, sending messages and screen sharing. I recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Natalia R.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A more intelligent video conferencing solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has great instant screen sharing capabilities. It's simple to schedule secure and productive meeting sessions with this solution. Enables ease of sharing files in a secure way.

What is your favorite aspect of this product?

This enables me to connect, collaborate and communicate more better with my teams when working. It's simple to join online meetings faster with this tool. This tool is more effective with team chatting. Making both audio and video calls of great quality is simple and fast with Cisco Webex Meetings.

What do you dislike most about this product?

Calls quality depends more on better internet connectivity. Getting disconnected from calls is a flaw that I have encountered while using this tool.

What recommendations would you give to someone considering this product?

It's a fully-featured and very productive solution for video conferencing that is worth implementing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Charles K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A recommendable software for conferencing.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What i like most about Cisco Webex Meetings is how it supports great and reliable features that allow you to have a smooth and amazing communication within your organization. It is a brilliant and amazing platform that allows you to schedule meetings, share files and screens. It has a simple and user-friendly interface that makes it easy to use.

What is your favorite aspect of this product?

I have used Cisco Webex Meetings for more than 4 years and it has been of great help to me and my colleagues. It allows us to easily share files, schedule meetings and make video and audio calls. I like its video and audio quality, very nice and satisfying.

What do you dislike most about this product?

With the help of Cisco Webex Meetings, you are set to go. It is an amazing and exceptional tool for communication. I don't have anything to dislike about it.

What recommendations would you give to someone considering this product?

To all prospective customers considering Cisco Webex Meetings, i advice them to go ahead and implement it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Roselyn K.

A very intuitive tool for business communication.

Likeliness to Recommend

Pros

Natalia R.

A more intelligent video conferencing solution.

Likeliness to Recommend

Pros

Charles K.

A recommendable software for conferencing.

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

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Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization