Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rohit J.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

awesome meetings platform!!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Easy to use and has great hosting features. Offers a fast file sharing option too.

What is your favorite aspect of this product?

Hosting tools are great and also joining the meetings is very simple.

What do you dislike most about this product?

GUI Can be improvised.

What recommendations would you give to someone considering this product?

Go for it guys!!!

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Transparent

Ankita S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

"Simple and Powerful product"

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The clean and simple interface with robustness differentiates Cisco this software from other similar products

What is your favorite aspect of this product?

Another excellent tool for organising meetings in a seamless and unobtrusive manner is WebEx. Many aspects of WebEx appeal to me, like the ability to record the meeting's duration, conceal the menu according to our preferences, check webinar information from the toolbox, open and hide conversations, and zoom in and out of the screen, among others.

What do you dislike most about this product?

Well, it's difficult to identify a drawback to any preferred tool, but there is one thing that annoys me much whenever I use WebEx for a meeting: regulating the conversation. If the candidate chooses to remain anonymous, the host will not be able to see the candidate's name. It might also take some time to share the screen and slides, as well as to use the poll.

What recommendations would you give to someone considering this product?

WebEx Meetings is a good choice if you've used Zoom or Go To Meeting in the past and are looking for a productive conference software. It combines the best features of both programmes, and its improved WebEx App outperforms it in terms of smoothness and accessibility.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Reliable

Simona G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

An incredible tool for collaboration so far.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Many of us have to get connected with the other coworkers and can even provide training sessions to a few of our new employees via this tool and Cisco Webex Meetings is great for having Conference or virtual meetings as well. It has all the features to make its users feel secure and at home. Mobile integration, mobile app, and graphic interface are all worth appreciating. But I don’t feel comfortable using it on my MacBook and Ipad. We can integrate it with the 3rd platform to facilitate ourselves as we have integrated it with a video conferencing tool and we can operate that from Cisco Webex Meetings’s window.

What is your favorite aspect of this product?

Our money is saved as we don’t have to spend a lot on buying different platforms for the coordination. Its features are highly beneficial and we are utilizing almost all of its features. It has helped in maintaining a relationship with coworkers and we can always get in touch from anywhere and anytime. The quality of audio and video are unmatchable even with a low bandwidth connection. Filesharing is useful to send any information and work-related files.

What do you dislike most about this product?

It is good to be used from the mobiles but when u have to use it from our Macbook then it is quite cumbersome and shows bad behavior. I don’t have any other thing to be considered as a flaw in it so far.

What recommendations would you give to someone considering this product?

The Webex Meetings is great for all the companies and workers who want to have a strong bond with their teams, colleagues, and coworkers. It is not a hard tool to be used rather its working is easy and comprehending this tool is also handy and I can bet once anyone starts using it they will never switch to anything else because it has almost everything at a very affordable price. We can integrate it with the 3rd platform to facilitate ourselves as we have integrated it with a video conferencing tool and we can operate that from Cisco Webex Meetings’s window. Its interface is crystal clear and easy to understand.

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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