Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

fantastic tool for communications.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Platforms such as Zoom, GotoMeeting and uberConference are software that help create remote collaborations, it is the great similarity they have to Cisco Meeting that allows better experiences and more dynamic meetings to obtain greater collaboration with all people.

What is your favorite aspect of this product?

creates better experiences and connections with clients, work team and with the various businessmen of our organization, Cisco Webex Meeting is a tool designed for remote collaborations, it allows us to bring our entire team together through online meetings, audio and video conferences and smart and engaging webinars.

What do you dislike most about this product?

There are no functions that we dislike, this is because they have provided us with greater productivity using artificial intelligence technology, it really gives us functions so that our meetings can be understood and heard by everyone.

What recommendations would you give to someone considering this product?

Without hesitation, I would recommend it for the creation of intelligent and inclusive meetings, it helps us to eliminate noise, recognize the gestures that are made with the hands, allows us to make excellent transcriptions and recordings of our meetings, we can communicate through a chat, be it a group or individual and has provided us with the best integrations from third parties such as Slack, Microsoft, Salesforce, Twitter and more.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Andru B.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great product for calls and file sharing. Get it!!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The software is so much better than its competition. It never has glitches or cuts out, and makes sharing files during meetings and still presenting information very efficient. Not to mention, during the pandemic, this software has been consistently used by my team and never has had issues with audio or video, or been unable to work even when the internet would briefly cut out.

What is your favorite aspect of this product?

I like everything about this product. If I had to choose, my favorite aspect is probably the ability to change aspect ratio settings so easily during calls and meetings.

What do you dislike most about this product?

There is nothing I dislike about this product.

What recommendations would you give to someone considering this product?

This product is epically convenient, useful, and efficient. This software is ideal for someone looking for software that allows easy file sharing, audio and video conference calls, and easy presentations to a large number of systems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great Online Meeting tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meeting is unique as it offers secure audio and video conference tools from any device, at any place. It is packed with rich features like digital whiteboards, screen sharing, etc. The intelligent tools like noise removal Webex assistant are what attracted s the most. It supports all types of web browsers, desktops,s and mobile devices meaning scheduling and starting meetings is easy. No downloads or plug-ins are required it is just a push of a button to easily start a meeting. The UI is so elegant yet minimal and easy to use.

What is your favorite aspect of this product?

We love Webex Meeting because it is very user-friendly and has features that allow us to communicate with people across the globe! As a global IT company, that's a huge win for us. It allows us to effortlessly join meetings from our calendars. Sharing my screen with everyone is a big plus for us. We are able t resolve issues fast across all departments. The interactive video conference features help everyone to participate in meetings keeping everyone on the alert till the end of the meeting. We're now more productive and can do more in less time. Our virtual meetings are super exciting and we can engage with clients in a smoother way.

What do you dislike most about this product?

I've found the audio volume to be very low. With everything turned up to max, the meeting participants are still nearly inaudible.

What recommendations would you give to someone considering this product?

I recommend using their free plan for Cisco Webex Meeting. I had a great time using this software, it is very user friendly and looks a lot better than the competition, It has applications on all the platforms which is very useful, But the IOS app seems to have some bugs, and the screen sharing features tends to take up a lot of computer resources and bandwidth, other than that it's a great online meeting tool.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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