Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1151 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Gatu M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Best Software For Web Conferencing - Cisco Webex

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

With Cisco Webex, handling web Meetings is easy thanks to it's amazing features and great controls.

What is your favorite aspect of this product?

I like that Cisco Webex is scalable The software ensures Secure wrb conferencing The software is easy to use The quality of audio and video is best you can get in it's category. Launching and joining a meeting as well as leaving is easy

What do you dislike most about this product?

Everything about Cisco Webex is perfect

What recommendations would you give to someone considering this product?

For best features when it comes to virtual meetings, Cisco Webex is the software you need. Contrary to what many thinks, this software is affordable. It's the best you can get more so on quality of audio and video

Pros

Continually Improving Product
Unique Features
Effective Service
Inspires Innovation

Katlyn K.

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Clunky, requires download

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It does the same things just not as well.

What is your favorite aspect of this product?

Video conferencing.

What do you dislike most about this product?

It does the same things just not as well. Requires you to download, which I hate. The technology is always spotty, I don't like how heavy the software feels. It's not as user friendly and easy.

What recommendations would you give to someone considering this product?

Meh, Zoom, Google are better options.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akshay S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2022

The best online meeting software

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is a cloud-based video conferencing product that allows users to connect with others in real-time via video, audio, and web conferencing. It offers a number of features that are not found in other video conferencing products, such as the ability to share content, annotate, and whiteboard.

What is your favorite aspect of this product?

I love that Cisco Webex Meetings is so user-friendly. I can easily join a meeting from my computer or phone, and the interface is very intuitive. The features are also very helpful, like the ability to share my screen or record a meeting.

What do you dislike most about this product?

-The interface can be confusing for some users -The meetings can be glitchy or laggy -It can be difficult to join meetings if you are not already a Cisco Webex Meetings user

What recommendations would you give to someone considering this product?

If someone is considering Cisco Webex Meetings, I would recommend that they read the reviews and decide if it is the right tool for them. I would also recommend that they watch some of the tutorials to get an idea of how the tool works.

Pros

Acts with Integrity
Appreciates Incumbent Status
Helps Innovate
Performance Enhancing

Cons

Less Reliable
Security Frustrates

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Gatu M.

Best Software For Web Conferencing - Cisco Webex

Likeliness to Recommend

Pros

Katlyn K.

Clunky, requires download

Likeliness to Recommend

Pros

Akshay S.

The best online meeting software

Likeliness to Recommend

Pros

Cons

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Facilitator Functions

Instant Messaging

Virtual Whiteboard

Keyboard Mouse Control

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization