Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Grace E.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great tool that makes collaboration easier always.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings makes collaboration easier. I like its straightforwardness and the overall friendliness of the interface which are the most 2 important things to look for in any application. It allows you to host meetings quickly without wasting time in setting them up. I like the ability to also record meetings for future reference.

What is your favorite aspect of this product?

I like the ability to transfer files over the application by uploading them to the Webex cloud where they will be available for up to 30 days. The video and audio quality is super high definition and this makes it suitable and best for online meetings and webinars. I can have a chat face to face with my clients, coworkers, business partners and employers.

What do you dislike most about this product?

I'm pretty excited and happy with Cisco Webex Meetings and have nothing to dislike about it.

What recommendations would you give to someone considering this product?

Highly recommended application for Business and personal communications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Antony E.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Highly recommendable tool for online meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is a solid software that allows us to have a very effective and smooth communication. It is one of the best and easiest solution i have ever used. It enables us to schedule meetings online, share screens and send messages instantly. I like how it is simple and easy to implement, set up and get started. It has a very nice and cool video and audio quality which makes it a super incredible tool for conferencing.

What is your favorite aspect of this product?

What i like most about Cisco Webex Meetings is how it enables us to have a very effective communication within and outside our organization. It enables me to chat live with my customers from anywhere anytime. It provides top security for our sensitive data and the features it offers are simple to learn and use. The video and audio quality is good.

What do you dislike most about this product?

I have used Cisco Webex Meetings for quite a long time and until today I haven't found anything challenging to point out. It meets all our requirements.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is an excellent and outstanding product for video and audio conferencing, file sharing and screen sharing. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Joana K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy and safe collaborative workspace

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I solely use the Cisco Webex Meetings tool to hold small meetings, large webinars, and conferences since it delivers a high-quality meeting room that we can adapt to our needs and add as many users as we like. Cisco Webex Meetings tool enables us to securely interact with scheduled or spontaneous meetings from mobile devices, computers, or conference rooms easily.

What is your favorite aspect of this product?

I love the Cisco Webex Meetings tool, because it offers multiple deployment options we can use it in the cloud, we can deploy it on-premises, or as well as it is also a perfect fit if adopted as a hybrid solution. It allows us to conduct and attend meetings from mobile, desktop, tablet, and laptops while giving us quicker, more transparent collaboration and uniform experiences.

What do you dislike most about this product?

The initial download, setup, and settings were a huge problem for us: it was a long and hard procedure that made us wonder whether we'd ever get it done, but we did, and now everything is just very straightforward, as I indicated above. I've also had issues with being unable to record meetings at the start.

What recommendations would you give to someone considering this product?

With this massively scalable audio, video meeting, and file transfer solution, you can bring your employees, stakeholders, customers, and partners together in one place to remotely meet, and communicate from anywhere. Allocation of resources for effective multiple access video conferencing as well as virtualization and customization of conferences are supported.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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