Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sam G.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Mika H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

A formal looking video conferencing system

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Something that differentiates cisco from others is that it is quite secure even though it works with systems on the web, in addition the support systems of this tool are quite secure to allow calls, and quality of service for professionals, I could also say that this tool counts with a fairly easy to understand and professional looking appearance

What is your favorite aspect of this product?

What I like the most is that it is a highly collaborative video call tool, which can be implemented in organizations whether large or small without problems, it also allows the data or information provided by this means to always be safe and protected by the system

What do you dislike most about this product?

I have not had problems with this communication system, it seems to me that for medium and large organizations it is quite functional

What recommendations would you give to someone considering this product?

my recommendation is to implement this system as a communication solution, both with team members and with clients in real time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Tatiana S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Cost Optimization with Virtual Meetings on Webex.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has one of the best management and usability interfaces of the cloud video conferencing platform. It has a clean menu, with the main functions visible and a fast and hassle-free loading time. Any user can use Cisco Webex Meetings easily because it is very intuitive, through a web browser or official application.

What is your favorite aspect of this product?

We have been enjoying Cisco Webex Meetings to hold online meetings with suppliers and customers, as well as in-house training for company interns. The platform allows access to more than 500 people at the same time with screen sharing functions, files, public and private chat and quick polls. Everything was optimized with remote routines and virtual meetings between everyone on the team.

What do you dislike most about this product?

We have had no technical difficulties or reports of issues with bugs and errors in Cisco Webex Meetings so far. The meetings have always been very successful.

What recommendations would you give to someone considering this product?

We recommend Cisco Webex Meetings for any type of scenario that requires online training, virtual meetings, and interactive chat. The platform is complete and full of extra features for collaboration and interaction between speaker and users. Everything is user-friendly and intuitive and has great Cisco support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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