Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Fiona-Ojo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best online meeting solution

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The Webex Suite is ideal for any business wishing to communicate with colleagues remotely. We use Webex to host seamless classroom sessions with the students at school. Webex has a simple and user-friendly design. And keeps a web app for users of Chromebooks and Linux. Webex has several functions: noise cancellation, document sharing, and a whiteboard.

What is your favorite aspect of this product?

In meetings, Webex provides high-definition video and crystal-clear audio. The platform is compatible with various operating systems, and if your operating system isn't supported, you may still join meetings via a browser. For interactive sessions and cooperation, we can quickly share my desktop with the participants to share YouTube movies, presentations, and documents. For computations, we can even share a whiteboard.

What do you dislike most about this product?

Limited access to advanced product features and little documentation. Since the resolved bugs provided for WebEx open and resolved bug lists are often access restricted, the resolution cannot be accessed, and the bug search tool is essentially useless. Even though Webex Training is powerful and feature-rich, it is also difficult to use.

What recommendations would you give to someone considering this product?

A well-known video conferencing service, Webex offers a wide range of features, such as screen sharing, document sharing, electronic hand-raising, and instant messaging. As well as having an easy-to-use interface, the program can be integrated with other programs, such as Microsoft Exchange, Office 365, and Google Calendar.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Kevin G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best video conferencing platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

There is normally a lot of background noise while holding online meetings but by utilizing Cisco Webex we can simply minimize the noise, which generally enhances the sessions. The meeting rooms function has also given the team a lot of flexibility in managing a big number of personnel. We generally use it for labor help and monthly video conferences since we deal with networks and it is quite handy to seek remote support in case of difficult projects if we require something, they provide us the files using this same tool.

What is your favorite aspect of this product?

It is an excellent tool for online meetings and cooperation. One of the primary advantages of Cisco Webex is the ability to record meetings. It features an excellent screen sharing feature. This program features a wide range of tools and settings, particularly for cooperation, since it includes options to share files, screen, overlay video, or the camera while editing areas of the screen, as well as options to pick, mute or use a single speaker

What do you dislike most about this product?

I wish there were more screen customization choices, such as the ability to add multiple themes or unique emoticons. Cisco Webex must cut their prices and become more flexible. The software is likewise rather large, when you utilize virtual backgrounds, you consume a lot of system memory which must be managed.

What recommendations would you give to someone considering this product?

I endorse this software program for folks that want to perform paintings with hard work assistance, in addition to videoconferences or digital classes, because it has more than one alternatives and gear that provide the whole lot important to perform the specific tasks that they're going to perform. Cisco Webex has advanced a lot, I locate it clearly remarkable to apply it because it presents loads of flexibility on every term.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

onkar k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use , feature rich product

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Friendly UI, Ease of work, Chatting session in meeting, whiteboard,

What is your favorite aspect of this product?

Session breakouts Background pictures (Specially for WFH)

What do you dislike most about this product?

Not really

What recommendations would you give to someone considering this product?

It is practical tool and has very comfortable to nevigate

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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