What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Rebecca M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2022
The user interface is simple and clean
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
We have meetings with both external clients and internal staff using Webex. Due to the lack of a convenient tool, scheduling meetings was a major pain point in the past. Once we put it to use, everything ran more smoothly. Whenever we need to take over a user's system to fix a problem, we use this to give them with help.
What is your favorite aspect of this product?
Webex works well for businesses in which a large percentage of employees are based outside of the office. For our purposes, it can serve as a medium for communication and collaboration. This is useful for support firms since it allows remote access to a device's console and, in turn, control of that device.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Best unified communication platform, good features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Luke S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Top-performing video conference tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meeting is easy to use and offers quality HD video and audio. We have conducted meetings with clear sound and not experienced any noise in the background. It is also offers value for money since we have increased our ROI over he past year. The features it offers are powerful and we love that we can host many participants without experiences crash of the system. The compatibility with web browsers and mobile devices has helped us host meetings and join chats even when away from the office.The availability of the technical teams and training resources are huge giving us a chance to grow as company with their great services.
What is your favorite aspect of this product?
Webex Meetings has provided us with great collaborative tools like screen share, the whiteboard and the recording tools that has increased productivity across teams. With the pandemic we have adopted fully into working remotely therefore Webex Meeting has helped us conduct online meetings with ease getting everyone in the organization on the same page. The ease of using the tool is fantastic as we have not experienced downtime or crash of the system since we started using it. We can also share files quick and easily of any type across teams. It is a solid video conference tool that cannot be ignored at this era.
What do you dislike most about this product?
It is costly for small businesses but still brings value for money.
What recommendations would you give to someone considering this product?
Webex meetings is a great video conference for organizations with remote workers and global clients. It provides a feeling of face-to-face conversation. It is reliable and easy to use. A great recommendation for businesses that regularly hold meetings with clients and employees.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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