Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Tanner R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easiest and Most Effective Way to Hold Meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Small to medium-sized enterprises may utilize Webex for free with up to 100 attendees in their meetings, which is more than enough. Our scheduled appointments are kept in mind by this App. To preserve storage space, Webex Meetings allows us to view specific items such as photos, files and PDFs without downloading them.

What is your favorite aspect of this product?

Our favorite software for online courses and meetings has been this one, hands down. Webex offers a user-friendly and straightforward design that makes it easy to start. With Webex Meetings, can keep in touch with my firm even when I'm not in the exact location. A wide variety of options are available on this site and settings that are professional.

What do you dislike most about this product?

Even though I've been using Webex meetings for many years, I've yet to find a feature or option that I hate. My only concern is that the host must be there to get things started. I know I can customize it, but it requires extensive knowledge and can be complicated for novice users.

What recommendations would you give to someone considering this product?

Especially in these COVID times, when working from home has become the norm, I've found Cisco Webex Meetings to be an effective tool I've used for many years. Webex Meetings may be a good fit for you if you often hold meetings and require a trustworthy solution for team communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Arij J.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Superb ease of use and customization!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Superb ease of use, integration with internal ecosystem (desktop and mobile app) and amazing audio/video features.

What is your favorite aspect of this product?

Seamless integration with outlook and ability to promptly start meetings (pre scheduled and in personal rooms)

What do you dislike most about this product?

Wireless audio set sometimes doesn't get picked-up automatically once connected to PC.

What recommendations would you give to someone considering this product?

Solid solution for you org communication needs!

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Helps Innovate

Mikeal J.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An Effective and reliable video conferencing tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings' cross-platform data transmission is smooth and efficient. Sending and receiving files of any kind may be done on any system. The operation of Cisco Webex is straightforward. It doesn't even consume much of our internet data. Video conferencing, screen-sharing, and phone conversations may be made in HD resolution for free.

What is your favorite aspect of this product?

We like using the video conferencing feature, and I've also used it at my home office, and I'm delighted with the results. There are fewer distractions due to the superior noise-cancellation technology. Also, the automated transcribing function works admirably well, as well. In addition, since this was the first time my team had utilized this platform, they were ecstatic.

What do you dislike most about this product?

When I am sharing my screen with others, the loading screen can sometimes be a little sluggish. A lot of time is spent waiting for the web interface to load. Software download is the most incredible option for users. Internet connection and functionalities are lacking in the web browser. A lot of disk space is required when doing a lot of cloud recording.

What recommendations would you give to someone considering this product?

There are several advantages to utilizing Webex Meetings, including that everyone may participate fully in the meeting regardless of the device they are using. You can use Webex Meetings to plan and conduct professional meetings with customers and coworkers. Because of this, I'll be recommending this software for web and video conferencing.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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