Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Moon A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

WebEx Meetings is a powerful virtual meeting platf

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is business-focused mainly. I like how simple it is to use if we have the business version; all we have to do is enter the person's username, and we can join their bridge whenever we want, no matter where we are. Webex Meetings provides worldwide phone and meeting support. It allows real-time messaging, so we can send and receive instantly. We can share any computer part so everyone can see and work on any task. The web app is optimized for browser-based meetings, so no download is needed. As a result, Webex Meetings stands out as a unique piece of software.

What is your favorite aspect of this product?

The best things about Webex Meetings are its high quality and top-notch performance during meetings. It's cross-platform and has a fantastic user interface and user experience (UX). We can schedule appointments immediately or in advance. Through Webex Meeting's streamlined interface, we can chat, share files, share screens, present, and collaborate on any work. We can share what we're working on via Webex Meetings' screen sharing feature. Its bandwidth-management tools are excellent. Although bandwidth is limited, the solution works well.

What do you dislike most about this product?

There isn't a way to talk privately with someone. It was challenging to deal with the recordings that had been posted online. It should be usable as chat software, like instant messaging. There is no gallery view for shared screens like there is for the desktop app or web browser. While mobile meetings work great, we can't view multiple shared screens simultaneously.

What recommendations would you give to someone considering this product?

Try it out! Webex Meetings is an excellent tool for both in-person and remote meetings. It's helped my team and me solve business problems caused by remote pandemic work. We recommend Webex Meetings because it's the fastest app we've used for meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dalyn F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Contemporary video communication across devices

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Compared to other competing video conferencing solutions, it has a simple user interface, easy connecting, and less buffering and sound dropouts. What's most important to me is that I can find all of these features in one place while being reasonably priced. I have never seen any attendee complain about anything on Cisco Webex.

What is your favorite aspect of this product?

This tool allows me to join the meeting through the web if the app is not downloaded or is malfunctioning, making it easier for me to participate in the conference. Besides that, Webex Meetings' Outlook integration makes it simple to plan meetings and confirm the availability of attendees. Also, I have complete control over how many individuals are allowed to join the discussion.

What do you dislike most about this product?

When it comes to the mobile app, it might be a bit of a challenge to log in or out initially to create your account. Using Webex on a desktop or mobile device is a learning process that needs a fair amount of practice. Also, a lot of space is used up by cloud recording, which is too heavy.

What recommendations would you give to someone considering this product?

It is most effective when both parties are using Webex for client-to-client sessions. Setting up a meeting with a customer through Google might be a bit of a hassle. Having a preview of the webcam before attending the session is another perk that I like. The Freeware version supported meetings of up to a hundred people. The extra options make scheduling much more manageable.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Naman G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic product for conference and meetings

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Better audio and video quality

What is your favorite aspect of this product?

No disruption and security features

What do you dislike most about this product?

Lesser virtual backgrounds than other competitors

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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