Cisco Systems

Webex Meetings

Composite Score

8.9 /10

CX Score

9.1 /10

1216 Reviews Write a Review

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Helps Innovate
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Keyboard Mouse Control

Virtual Whiteboard

Application Share

File Transfer

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

Don C.

Role: Finance
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Webex Meetings is facile to use

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings provides an easy-to-share option for all types of content during the meeting. The host can easily invite attendees to join a discussion by sending a text message or mail

What is your favorite aspect of this product?

Webex Meetings provides high definition visual and sound quality that makes the user experience smoither and effective

What do you dislike most about this product?

The sound breaking problem does not arise if a significant internet connection is available, hence it can serve as a perfect platform for an extended period of meetings and conferences

What recommendations would you give to someone considering this product?

The Webex Meetings makes it easy to gather a large number of audiences and using this platform, the webinars, promotional content, and educating content can be shared live on social media

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Aman K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

Easy to USE | Great Product!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

1.) It is easy to use. 2.) Most Reliable product. 3.) Also can be used with low bandwidth internet connection. 4.) A larger group of people may join.

What is your favorite aspect of this product?

We can add many number of peoples to our meet without any problem. Recording of the meeting also is an important factor.

What do you dislike most about this product?

There is nothing to dislike about this product but if files can also be transferred within the meeting it'll be really great.

What recommendations would you give to someone considering this product?

I recommend everyone to buy this product it'll be really useful to you and your organisation.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Inspires Innovation

Monika C.

Role: Consultant
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Fantastic product for conferrence

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The major things that make it different from other product are that many google services are integrated with it such as google sheets and google calender. It is best for educational and social media purpose.

What is your favorite aspect of this product?

The best part of webex is that it uses very less internet data and also it has high audio and video call quality.

What do you dislike most about this product?

The thing i really dislike about webex is that minimum 25 people to start the meeting and maximum number of attendees can be 3000 only.

What recommendations would you give to someone considering this product?

Good to buy product for a small to mid size organisation

Pros

Enables Productivity
Effective Service
Saves Time
Client Friendly Policies

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

94 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

Don C.

Webex Meetings is facile to use

Likeliness to Recommend

Pros

Aman K.

Easy to USE | Great Product!

Likeliness to Recommend

Pros

Monika C.

Fantastic product for conferrence

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

Zoom

Microsoft Teams

Google Meet

GoTo Meeting

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Keyboard Mouse Control

Virtual Whiteboard

Application Share

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization