

What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Audio Conferencing Call in Bridge
Instant Messaging
Facilitator Functions
Keyboard Mouse Control
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews

Alonso C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2024
With Webex Meetings one day, one problem solved.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Cisco Webex Meetings is a solid tool, the video experience is on the one hand quality and on the other fluidity, both in image and sound. In this way the meetings are very interactive, being in a meeting it is very easy to sit/join to collaborate, share ideas, thoughts, files, share the screen, record, etc. Using the interface, starting and configuring meetings is very simple, integration with Outlook allows you to connect quickly, making everything easier.
What is your favorite aspect of this product?
The notification system is perfect, it keeps me updated with any information.
What do you dislike most about this product?
Positive experience, without alterations or failures.
What recommendations would you give to someone considering this product?
Cisco offers a fairly complete service that helps maintain the pace of work, it is the best way to maintain a close connection with other people. As for its “paid” version, it is worth investing in our daily productivity to save time and dedication to other matters.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Balram M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Awesome content sharing and collaboration
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Virtual meetings, notes and webinars
What is your favorite aspect of this product?
conducting virtual webinars with collaboration co-host
What do you dislike most about this product?
Zooming in on content while in normal mode is not functional.
What recommendations would you give to someone considering this product?
An AI-powered feature for automated note-taking should be incorporated.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
mounami L.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2024
User-friendly, but somewhat expensive.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Webex Meetings stands out with its robust security features, AI-powered transcription and captioning, seamless integration with Cisco's enterprise tools, and advanced breakout room management, offering a secure, collaborative experience.
What is your favorite aspect of this product?
One of the standout aspects of Webex is its seamless integration with other Cisco tools, offering a unified experience for businesses. Additionally, the AI-driven features like transcription and real-time captions enhance accessibility and productivity.
What do you dislike most about this product?
One downside of Webex is its pricing, which can be higher compared to other platforms offering similar features. The interface can also feel cluttered at times, making it harder for new users to navigate easily.
What recommendations would you give to someone considering this product?
If you're considering Webex, it's an excellent choice for businesses that prioritize security, scalability, and integration with enterprise tools, especially if you already use Cisco products. Its AI-driven features like real-time transcription and captions enhance accessibility. However, Webex can be pricey compared to other platforms, and its interface may take some time to learn for new users. If your team values customization, breakout rooms, and robust meeting analytics, Webex could be a great fit. Be sure to assess your specific needs and budget.
Pros
- Helps Innovate
- Continually Improving Product
- Saves Time
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
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