Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Brian M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Best Web Collaboration/Meeting platform Available

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco WebEx Meetings is the original online meeting platform. All others have developed their platform based on WebEx Meetings. Cisco continues to lead innovation in the space.

What is your favorite aspect of this product?

Easy of use and ease of scheduling. If you can use Outlook you can can easily schedule a WebEx Meetings enable meeting invite.

What do you dislike most about this product?

There are lots of customizable options but knowing the impact of each setting can be challenging.

What recommendations would you give to someone considering this product?

Fully understand your end users needs and how the would be utilizing this solution. There is a cost associated but if your are looking for the best online meeting platform available then WebEx Meetings is the solution available.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alejandro Javier F.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Awesome collaboration tool!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I used zoom and Webex and I feel like Webex is more robust and easy, with a friendly interface with a great audio/video quality on low bandwidth links.

What is your favorite aspect of this product?

I can use webex on all my devices in an easy way! No matter if you are traveling, in a coffee, in an office, you always have the best tool!

What do you dislike most about this product?

Maybe it could include a button to select the right audio device from you. Like right click on the audio button and a dropdown menu.

What recommendations would you give to someone considering this product?

I found that webex is one of the best collaboration tool in the market with the best cost/benefits ratio.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prachi K.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

ssential Tool For Conducting Remote Meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

essential tool for conducting remote meetings. good quality video conferencing tool. can even share the documents to be discussed upon. Able to video conference multiple teams and locations and present out documents or PPTs on the screen. Good product to have meetings with multiple locations at the same time.

What is your favorite aspect of this product?

Good product to have meetings with multiple locations at the same time.

What do you dislike most about this product?

There seems to be a limit for video conferencing with multiple teams

What recommendations would you give to someone considering this product?

Cost management Create internal/operational efficiencies Drive innovation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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