Cisco Systems

Webex Meetings

8.8 /10

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What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details

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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

3 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

5 Top Rated Features

2022

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

87 Likeliness to Recommend

93 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative

5% Neutral

92% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Average 82

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Webex Meetings Reviews

James F.

Role: Information Technology
Industry: Banking
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

A platform for all your virtual meeting needs

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It executes virtual meetings with ease and can handle over 100 participants thereby ensuring that communications runs uninterrupted.

What is your favorite aspect of this product?

Its available even for usage by mobile users from Android to iOS and this allows its usage anywhere allowing for uninterrupted workflow. Its simple to install and use and this allows for easy adoption at all companies including even the small ones. The vendor offers reliable customer support services and this ensures that customers do not get stuck anywhere in using the platform.

What do you dislike most about this product?

Sometimes when the internet connection is not stable holding of the meeting becomes disrupted.

What recommendations would you give to someone considering this product?

It fits well in all organizations and it will improve your communication by giving you another dimension of holding meetings virtually which is less expensive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Alexandre C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

High Quality Video Conference Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High Security. Availability of marked up tools and white board.

What is your favorite aspect of this product?

Friendly user interface and the availability of long trial period.

What do you dislike most about this product?

Limited attendees camera can be show during the meeting.

What recommendations would you give to someone considering this product?

Affordable price, no issue in security and availability of training resources.

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Anne K.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2020

Fantastic platform for virtual meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Its ability of accommodating many participants to up to 150 and still enable to communicate with ease and a reliable manner.

What is your favorite aspect of this product?

Its a simple to use platform and supports video calls that are clear and audible to all. It has enabled us to execute virtual meetings easily by just having a video call with colleagues and stakeholders.

What do you dislike most about this product?

Sometimes when the internet connection is poor using the platform becomes a bit hard.

What recommendations would you give to someone considering this product?

Its a reliable platform for holding virtual meetings and it will improve the way you work and execute your communication.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Webex Meetings

What is Webex Meetings?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Webex Meetings Ratings

87 Likeliness to Recommend

93 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Webex Meetings?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Webex Meetings Reviews

James F.

A platform for all your virtual meeting needs

Likeliness to Recommend

Pros

Alexandre C.

High Quality Video Conference Tool

Likeliness to Recommend

Pros

Anne K.

Fantastic platform for virtual meetings

Likeliness to Recommend

Pros

Most Popular Webex Meetings Comparisons

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Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Audio Controls

Screen Share

Audio Conferencing Call in Bridge

Instant Messaging

Facilitator Functions

Virtual Whiteboard

Keyboard Mouse Control

File Transfer

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization