Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Derek T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Best security while video conferencing.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings offers the best security as compared to its competitors.

What is your favorite aspect of this product?

-Cloud recording which securely made to the cloud. -End to end encryption which ensure we have a highly secured communication.

What do you dislike most about this product?

-The lack of file sharing feature while in the meeting.

What recommendations would you give to someone considering this product?

If you are looking for a collaboration platform for your organisation, Webex Meetings will be the perfect solution.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

ALPER K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy meeting & Easy sharing

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

* It is easy to invite other people to meeting and very easy to join. I can say compared to our meeting applications such like Zoom or Teams, Webex Meetings is very easy to invite people and to make them join. You can use that application for job interviews or for other meeting stuff which requires easy invitation,

What is your favorite aspect of this product?

* It is really difficult to share confidential data. * It is easy to join meeting and it is easy to also invite other people as well. * You can share your content and you can show it to the attendees in the meeting easily. * It provides video and audio in HD format.

What do you dislike most about this product?

* Unfortunately it has some security issues. The application is used a lot. Because of that also hacking system also improved to join the meetings or get the confidential date of attendees. I think security needs to improved. * The Webex Meetings should allow a gathering of a broad audience and it should restrict the meeting for a small group of audiences. * It uses a lot of memory.

What recommendations would you give to someone considering this product?

* Memory management should be handled as I can see it consumes a lot of CPU. * Security concerns should be fixed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Ruby G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Fantastic way to communicate with teams

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It’s ideal for people who want to collaborate or work remotely. It is also great for small teams who don’t have enough people to meet face-to-face. With Webex, you can share documents, presentations, screens, and whiteboards - all from any device. There are several options when it comes to Webex meetings: webinar, conference call, and webinar + conference call. With the webinar option, you can share your screen and present your data or ideas. The conference call option is great if you have a lot of people on the call, because everyone can see each other’s screens at the same time. This is better for larger groups than webinar alone.

What is your favorite aspect of this product?

Webex is built specifically for business use, which means it’s designed with modern, user-friendly features like mobile-friendly websites and easy access from any device. It also allows for more flexibility — like real-time collaboration across multiple devices, integrated chat rooms for team communication, and the ability to even record your meetings for future reference purposes.

What do you dislike most about this product?

There is nothing much to dislike about Webex apart from the fact that its pricing can be a little low.

What recommendations would you give to someone considering this product?

Webex allows businesses to connect with clients face-to-face without traveling to their offices, saving them time and money.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

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