Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Nirav D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Brilliant Corporate Communications Tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco WebEx is the only product out in the market with the capability to provide High Definition Screen Share with excellent Audio/Video quality. Innovative features like flag,ping and mention to boost collaboration and productivity makes it unique.

What is your favorite aspect of this product?

Cisco WebEx has the unique feature of community which covers various topics of the ongoing discussion on different aspects of the organisational activities. Besides that the Sharing Screen Control is the easiest and smoothest approach given on the application.

What do you dislike most about this product?

Cisco WebEx is designed to work in a way as it is build to do. I do not have any improvement suggestions for this software as of now.

What recommendations would you give to someone considering this product?

I would highly recommend Cisco WebEx to organisation looking to evaluate internal communication application. WebEx delivers everything starting from IMs to Screenshare with additional unique features all at highly secured channel. Just go for it, you can use the free version before considering Enterprise level solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devikiran M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Nice product to use and easy to use

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

it is a nice product and easy to use

What is your favorite aspect of this product?

white boards and shared collaboration

What do you dislike most about this product?

at times video conferencing gone bad

What recommendations would you give to someone considering this product?

it is nice product for large groups

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Productivity is the goal of WebEx.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

My experience using WebEx spans several years, and I have had very few problems along the way. Excellent options for voice calls, video calls, screen sharing, and instant messaging. A connection can be established in a flash. Also, webe allows for highly attended webinars. If you are hosting the meeting on WebEx, you have the option to limit who can attend. You may add the meetings to your calendar and receive reminders before they begin. All the more so for telecommuting workers.

What is your favorite aspect of this product?

Webex is a powerful platform for doing online meetings and video conferences, with a broad variety of capabilities including voice and video conversations, instant messaging, polling, and event planning. Its user-friendliness and ease of setup make it ideal for businesses transitioning to remote staffing. Because it works on so many different platforms, Webex is convenient for use regardless of location or time of day.

What do you dislike most about this product?

quality of Webex conference is dependent on internet connection. Webex users may occasionally encounter technical difficulties, such as connection or audio/video problems. It may take some time for users to become accustomed to the platform's features and operation, and they may have difficulty using it at first.

What recommendations would you give to someone considering this product?

In the case of hybrid organizations, Webex conferences prove to be an ideal meeting medium. The simplicity with which users in different parts of the country may work together and exchange information is revolutionary. You may use Webex Meetings for everything from an intimate gathering of ten people to a massive presentation for a thousand people or more. Using Webex, appointing speakers, panelists, and administrators for these bigger events is easy, saving a ton of time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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