Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Instant Messaging

83

Facilitator Functions

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Neha G.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Cisco webex one shot solution

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Breakouts easy sharing and most important and unique is you can record audio

What is your favorite aspect of this product?

Recording audio

What do you dislike most about this product?

Using device outside of cisco ecosystem can lead to limited control and functionality

What recommendations would you give to someone considering this product?

Must use for daily important meetings and lecture for studying professional as they can record audio and use it later

Pros

  • Trustworthy
  • Unique Features
  • Caring
  • Saves Time

Devaraj S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Seemless remote support solutions

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We using the WebEx for remote session around 7 years and observed smooth remote support. No lagging was observed. But in other remote support application we faced more issues like lagging or not supporting for specific os. But here it's very useful.

What is your favorite aspect of this product?

Sharing the remote support with providing the controls automatically to every one or providing controls to specific users. In addition with his taking audit for governance who joined the session is very easy to export with detailed reports.

What do you dislike most about this product?

Remote session through browser versions are little lagging but using WebEx agent it's provides seemless experience.

What recommendations would you give to someone considering this product?

We are using the applications for long time since it's supporting very well for big organisation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Tony B.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

From Job Site to Online Meeting Room.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings has become a game-changer for us, especially with how spread out we are across different construction sites. It handles large-scale meetings well, even when we’ve got a mixed bag of people calling in—from the guys on-site to corporate folks back at the office.

What is your favorite aspect of this product?

The integrated screen-sharing and annotation tools have been a lifesaver. I can’t count how many times we’ve had to go over CAD drawings, and having everyone mark them up in real time saves us from the usual back-and-forth with emails. The mobile app is also a solid feature for us superintendents who are constantly on the move.

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

I’d recommend Webex to anyone who’s balancing multiple sites and needs to keep everyone in sync. It’s like having a central hub that keeps the entire project moving smoothly, whether you're dealing with suppliers, subcontractors, or the client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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