Wave Customer Reviews 2025 | SoftwareReviews

Wave

Composite Score

8.5 /10

CX Score

8.8 /10

55 Reviews Write a Review

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What is Wave?

Wave makes it easy to be your own boss. Focus on what you love, and lean on Wave's intuitive online software to manage your financial and organizational needs. Wave Apps makes your money-related tasks easy with: • Unlimited invoicing, 100% free! • Unlimited accounting, 100% free!

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Awards & Recognition

Wave won the following awards in the Accounting - Small Business category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

Wave Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wave.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

90 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 99%
Conflict Resolution:: 97%
Strategy & Innovation:: 98%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wave?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 89

Cost Revenue Tracking

Expense Management

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Integration APIs

Reconciliation

Budgeting Forecasting

Project Accounting

Cash Flow Management

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 86

Ease of Customization

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Wave Reviews

Beth B.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Track Expenses and Get instant updates with Wave

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Wave Accounting is 100% free and offers unlimited billing, accounting and invoicing features.

What is your favorite aspect of this product?

I don’t use Wave Accounting at workstation, but it’s the main accounting tool that I use to manage and track invoices in my small SEO agency. It has a clean and intuitive user interface, robust backend Integration capability that enables me to connect it with external tools like MS Outlook and Slack.

What do you dislike most about this product?

How on earth can I dislike a program that offers unlimited accounting features for free. However, it doesn’t offer features for global enterprise organizations, but I don’t need it at workstation since we already have Quickbooks Online.

What recommendations would you give to someone considering this product?

Don’t look back, it is free to create account on Wave Accounting and access accounting features. That way, you will realize high ROI.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shivani S.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Great when it comes to invoicing solution

Likeliness to Recommend

9 /10

What differentiates Wave from other similar products?

It's easy to generate invoices as well as to add transactions to keep tracks of all incoming cash flaws unlike other similar products.

What is your favorite aspect of this product?

What I like most about it is that it offer's me all the accounting features that I need for free. Also I like how it makes business expenses tracking to be very clear. Also it's very user friendly and easy to maintain.

What do you dislike most about this product?

It helps me to keep track of everything that I need!so I have no dislike towards it.

What recommendations would you give to someone considering this product?

Yes!it never disappoint! it's a powerful accounting system

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samuel B.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Simple features

Likeliness to Recommend

10 /10

What differentiates Wave from other similar products?

Its free features will cover all of users accounting needs.

What is your favorite aspect of this product?

There is an unlimited number of users who can use the software. It allows me to use one account to run multiple businesses.

What do you dislike most about this product?

In full-service payroll, the limit is only 14 states.

What recommendations would you give to someone considering this product?

Fantastic software but can be effectively used in small businesses.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Wave

What is Wave?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Wave Ratings

89 Likeliness to Recommend

1 Since last award

95 Plan to Renew

1 Since last award

90 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Wave?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Wave Reviews

Beth B.

Track Expenses and Get instant updates with Wave

Likeliness to Recommend

Pros

Shivani S.

Great when it comes to invoicing solution

Likeliness to Recommend

Pros

Samuel B.

Simple features

Likeliness to Recommend

Pros

Most Popular Wave Comparisons

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Sage Business Cloud Accounting

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Cost Revenue Tracking

Expense Management

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Integration APIs

Reconciliation

Budgeting Forecasting

Project Accounting

Cash Flow Management

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features